OneClickToys.com Reviews - www.oneclicktoys.com

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★★★☆☆
3.4 / 5
64% of users recommend this
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Latest Reviews

★☆☆☆☆

“Dodgy business!!!!”

Written on: 20/02/2013

I bought something for my daughter for Xmas through Amazon.. And it turned out to be from this seller... I never got my delivery, even though i had notification it had been delivered. Amazon have had to reply to me as I couldn't get hold of them at oneclicktoys! 3 emails and no reply, just my emails bouncing back! No website either now it seems! Maybe they have gone bankrupt? I don't recommend this company at all but I recommend how amazon have handled things! Very helpful and… Read Full Review

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★☆☆☆☆

“Faulty product no refund”

Written on: 24/01/2013

Completely untrustworthy company. Ordered via Amazon and returned it as it was faulty and then all went silent. Emails pinged back, letters couldn't be delivered and we were waiting for ever on their phone line. Do not order anything from this company as you can see from the responses below they are completely untrustworthy… Read Full Review

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★☆☆☆☆

“Ripped off!”

Written on: 21/01/2013 by GVvvv (1 review written)

I will not repeat the story that many of you already told. It happened the same to me. It was only £ 15,but the product was so needed. What goes around comes around… Read Full Review

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★☆☆☆☆

“been absolutly ripped off. ”

Written on: 03/01/2013 by missnatalieann (1 review written)

I Ordered £280 worth of items in mI'd october, readdy for my baby coming beginning of january. Waited for a week as orginally the item was "in stock" and to be delivered within 2 days. After no parcel turned up I emailed one click toys and was told the item wasnt in stock, but it was om back order snd I would receive asap. I emailed a number of times asking for estimated delivery times and actually got communication back from them apologising forvthe delay. I explained the situation, of how I… Read Full Review

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★☆☆☆☆

“DO NOT USE!!!!!!!!!!!!”

Written on: 17/12/2012 by turninpoint (1 review written)

DO NOT USE! Although would be difficult at present as their website not loading. I paid for a gift on the 7th December and it has not arrived, e-mailed their customer services team and no response yet but reading the other reviews don't now really expect one. Thankfully I spent only spent £17 with them. Will struggle to get replacement toy in time though! Will check out sites like this in future before just buying from the internet… Read Full Review

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★☆☆☆☆

“THIS SHOULD NOT BE ALLOWED TO GO ON ANY LONGER!!!!!”

Written on: 17/12/2012

Ordered christmas present for granddaughter 29 november. Not received,not returning e-mails. Website not in existance now. This should not be allowed to go on for any longer. Taking peoples money and ignoring them when things go wrong. How can I explain to granddaughter why she has no present on Christmas day… Read Full Review

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★☆☆☆☆

“WOULD NEVER ORDER FROM THESE AGAIN !!!!!!!!!!!!!!!!”

Written on: 16/12/2012

Orderd goods 29th November quoted upto 4 days delivery, still havent recieved goods. Checked with my bank and they took payment on the 30th November. Have emailed company time and time again to check on delivery of my order have NOT had reply from them. Have tried to contact them by telephone no-one ever anwser's. On many emails have explained that the item is a christmas present for my daughter still NO reply. I will have one disapointed daughter on christmas day as it is now to late to get… Read Full Review

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★★★★★

“Satisfied Customer”

Written on: 05/12/2012 by LMT1 (1 review written)

Fast efficient service - no problems whatsoever - recommended to others… Read Full Review

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Tinayule's Response to LMT1's Review

Written on: 16/12/2012

website no longer exists hope you didn't recommend to too many people then. thousands of us been waiting for months!!!!!!!! no answer on phone no answer on e-mail

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★☆☆☆☆

“Dreadful company”

Written on: 08/11/2012 by Karr4722 (1 review written)

I would not recommend this company to anyone. I placed an order on 03/10/12 for a Tiny love Tiny princess move and play activity gym with free postage as it was over £35. 2 weeks later I still had not received any email confirmation or the item so I logged in to my account to see that they had left a message on the account to say that the item was too large to qualify for free postage so I needed to send then a payment by PayPal of £7.00 and then email them the reference number for this… Read Full Review

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★★★★★

“first class customer service”

Written on: 06/11/2012 by damiansmith (6 reviews written)

“wonderful customer service, especially a rep by the name of Laura Wasz. she did an outstanding job in tracking down my order and to top it off she emailed me twice in one day. first she acknowledges my email and said that she would, get back to me..and like regular reps i didn't think anything of it because i figured she'd get back to me in a day or two or leave me hanging. but no, not Laura she emailed me the same day with the tracking number and everything i asked for!!!”… Read Full Review

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★★☆☆☆

“Be prepared to be disappointed if you order”

Written on: 24/10/2012 by Rugosa (1 review written)

The undercot drawer I wanted had to be a specific size so I phoned and emailed OneClick to confirm that they had the item in stock and was assured they had. First suspicions arose when they asked for an additional £7 for carriage despite their website stating that carriage was free. I reluctantly paid the extra. What was delivered was the wrong size - a different unit to what I had ordered. I tried phoning their customer services but the phone was never answered. I emailed and they replied 4… Read Full Review

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★★☆☆☆

“Tardy delivery”

Written on: 10/10/2012 by Sroo (1 review written)

I ordered a baby bath which was supposedly in stock and had an indicated delivery period of some four days. It eventually arrived over three weeks beyond the expected date. It seemed "in stock" meant at their suppliers and it turned out that that was not, after all, the case. I would only order from this company again if their price on an item I wanted was exceptionally low… Read Full Review

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★★★★★

“Happy Customer”

Written on: 08/10/2012

I ordered several items to baby proof our flat. These arrived promtly, and when one of the items wasn't suitable, i returned it with free ppostage and got a quick refund… Read Full Review

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★☆☆☆☆

“Very disappointing, can't get hold of anyone regarding...”

Written on: 03/10/2012

Very disappointing, can't get hold of anyone regarding my order. Waited a week, order in stock on website but not even dispatched yet. Wouldn't recomment to anyone working on a timescale… Read Full Review

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★★★★★

“a great service”

Written on: 01/10/2012

good service fast delivery would use in future and recomend to friends and family easy to use website products was all A1 5 star award to this shop… Read Full Review

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★★★★★

“High Chair Insert - Friends Of The Forest”

Written on: 28/09/2012

We ordered the Fisher Price high chair insert Friends Of The Forest. It fits our chosen high chair very well and are sure that our wee one will find it very comfortable when they start to use it in a couple of weeks time. The product arrived quickly and well packaged would definitely use One Click Toys again… Read Full Review

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★☆☆☆☆

“Would not recommend this company to anyone”

Written on: 22/09/2012

I ordered my item 2 weeks ago and still have not received it! When I placed the order I was informed I would receive the item within 1-2days. I didn't receive any confirmation from the company stating they had received my payment and with any dispatch/delivery information. When I finally found a contact number for them, it just constantly rang out. I tried for days, in the end I emailed them, to receive an email back telling me to try again. I tried over and over again. I then received an email… Read Full Review

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★☆☆☆☆

“Item picture advertised but not the item that you see sent”

Written on: 14/09/2012

A total waste of money - the company showed and advertised a miracle box changing bag but sent a rubbish cheap changing bag not as advertised - the delivery took a week not 1-2 days as advised, emails to customer from customer services slow. Paypal dispute opened as a total rip off Cetainly would not recommend and will not be buying from them again… Read Full Review

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★★★★★

“Excellent choice for 1yr old”

Written on: 30/08/2012

My Goddaughter was very happy with the purchase I made for her son's 1st birthday present. Beautifully crafted with lots of interesting bits and bobs for him to play with. I would highly recommend this product… Read Full Review

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★☆☆☆☆

“Took order when no product in stock”

Written on: 30/08/2012

Ordered a pram mattress through their page in Amazon. They happily ok my money and I even received an email to say t ordered had been shipped. I've since had an email to say that they are refunding the order as they don't have the product in stock. To make it worse it is going to take a week to refund the money… Read Full Review

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