Masters Traditional Games Reviews - www.mastersgames.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Masters Traditional Games - www.mastersgames.com - Ask a question now

Media Gallery for Masters Traditional Games - www.mastersgames.com

Masters Traditional Games - www.mastersgames.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Excellent service”

Written on: 04/07/2014

I was impressed that Masters Traditional Games had the bowls I wanted in stock and were able to supply them within three working days. Many competitors were requiring weeks. They were also slightly cheaper than elsewhere. They arrived on time. Overall, an impressive level of service… Read Full Review

Report this review
★★★★☆

“Very Prompt”

Written on: 12/06/2014 by iwAshworth28 (1 review written)

Help on the phone was brilliant and the goods arrived in less than 24 hours… Read Full Review

Report this review
★★★★☆

“Rare inventory, but the online order system needs an...”

Written on: 04/06/2014 by 146Sheridan (1 review written)

They had a rare old 1993 board game in their inventory at a reasonable price. Unfortunately, while they have an OK online shop, the checkout and money transaction system needs improvements, as it is a tad old. Had to contact customer support to figure out what to do after getting the invoice printout page. But after establishing a communication system with a half hour reply delay, things went very well. The rare game arrived as advertised and in good condition. For rare games hassling with… Read Full Review

Report this review
★★★★☆

“Good quality, unique product”

Written on: 17/05/2014 by Pearson412 (1 review written)

Happy with my order. Was looking for a vintage feel summer fair activity for a reasonable price. The website was really helpful - full of ideas, well presented although it could do with more direct links from the ideas to the products for sale. The hoopla I bought looks like it should last for years. It's a nice size of set and should help our fundraising. It's well made. So nice to have proper wood! Dispatch and delivery was quick too. Looking forward to setting it up next month and seeing… Read Full Review

Report this review
★★★★☆

“Shave Ha'Penny Board”

Written on: 08/02/2014

Item was delivered on time and well packaged. The board is a gift and I am very happy with the quality. The smell when opening the package indicates that the board has had a polish which will give it a good start… Read Full Review

Report this review
★★★★☆

“Sjoelbak disk order”

Written on: 15/01/2014

Disks were orderd easliy and delivered as scheduled… Read Full Review

Report this review
★★★★☆

“Traditional wooden Bagatelle ”

Written on: 07/01/2014

My 2 kids (7 & 8) love to play this game and we find it online with a discount price as it has failed numbering. But its still a lovely product and both of my kids and me enjoy a lot during this holiday. For kids, its good training for quick sum as well. Amazingly we only ordered new years eve, it arrived on 3rd Jan and they keep text me when its due to deliver and that was absolutely well done! Its nice to see my kids happy face not let them down for delay. Just one request if possible, I… Read Full Review

Report this review
★★★★☆

“Shame about packaging”

Written on: 18/12/2013

I bought two table top games the first came in a box, the second was hand made and was bubble wrapped. I know Masters are trying to have green credentials but I was bemused as to how I will store the hand made game when unused. I don't want it damaged and would have preferred it to come in a box too for storage purposes only. As far as the quality of the workmanship on the games is concerned they are fantastic. Overall I am extremely pleased shame they let themselves down with lack of box for… Read Full Review

Masterstraditionalgames's Comment

Written on: 18/12/2013

Thanks - this is good feedback. We will try to get some suitable boxes made next year.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Great, only one suggestion”

Written on: 02/08/2013

Website was easy toy use,service was very quick and I liked the tips on the e-mail about signing for parcels. The only development point I can think of is the parcel was delivered in brown paper without any bubble wrap. The item arrived in good condition but I could see how it might have been damaged in transit so masters may wish to review packing… Read Full Review

Report this review
★★★★☆

“I have dealt with this company on two occassions and...”

Written on: 20/07/2013

I have dealt with this compsny on two occasions there has been a problem, although manageable, with the delivery. More attentiom to detail needed perhaps… Read Full Review

Report this review
★★★★☆

“First Purchase and probably not the last”

Written on: 15/07/2013

I was very impressed to find this game. I had been looking for a while without finding a reasonably priced product, available in the UK without jumping through hoops to get it. It's an unusual, rare game and so it was with quite a bit of pleasure that I found this company. I especially liked that it was described and an illustration shown. Often the size of the pieces is a bit of a let down, but in this case I knew exactly what I was getting except that, not only was the game itself excellent… Read Full Review

Report this review
★★★★☆

“Helpful Service”

Written on: 14/07/2013

I really liked the helpful person on the end of the telephone when I rang up. We discussed options and he guided me towards the product that I needed. They were able to give exact delivery date and it arrived on time. I only gave 4 stars because the website was proving difficult hence the phone call. Also one of the hoops had opened intransit; however it was so well made that a little glue put it to rights. Thank you… Read Full Review

Report this review
★★★★☆

“garden darts ”

Written on: 28/06/2013

hi i bought garden darts from you i was very fond of this game really fun to play perfect whight on the darts i can i have recomended this to all my friends super cool game and you had fast delivery good customer relation… Read Full Review

Report this review
★★★★☆

“Top quality. Almost perfect. ”

Written on: 13/04/2013

Service+ information+ delivery super. The cartons are a pity, that where the Carpet Bolws are, are broken to 50% inside. One would have been supposed to give cushions between carton and the boxes. You can resell so only without box. Fast delivery of the UPS. The Bowls have Top Quality. Any time again. Bolws, a game for young and old. Hotels, camping, sports halls etc. a quiff product… Read Full Review

Report this review
★★★★☆

“Chess/draughts table”

Written on: 27/03/2013

Lovely quality for the price, and perfect for the elderly and disabled to use. The size of the table is good and the chess and draughts pieces are large and easy to handle. Only one fault and that is that the supplier is in the Netherlands and they don't seem too keen to supply their outlets in the UK. For the item to be in stock took a few weeks.Once in stock, delivery was next day and included in the price which was a bonus… Read Full Review

Report this review
★★★★☆

“Bagatelle Balls”

Written on: 08/03/2013 by littlemark (1 review written)

Fast and efficient service on my order, which arrived well packaged. The advice on the correct size to order for my Bagatelle table was useful and accurate. Prices on some items from Masters Games are a little higher than I would like, but as a one-stop shop for traditional games and accessories they're in a field of their own, with many items I simply wouldn't be able to find anywhere else… Read Full Review

Report this review
★★★★☆

“SKITTLE BALLS ”

Written on: 12/02/2013 by moonlighters (1 review written)

found website very easy to use, called company direct to confirm availability, found staff very helpful & friendly. Order was delayed due to supplier issure, but items arrived in ok time, when arrived sleight damaged to a ball, rubber cut/uneven. The hassle of returning is too much. overall happy with service … Read Full Review

Report this review
★★★★☆

“1 x Traditional style Octagonal Crokinole Board”

Written on: 31/01/2013 by thegreatzonko (1 review written)

The quality of this board is superb, beautifully crafted and solid. The delivery time was brilliant and overall very happy. Could have been perfect if the following three things were added; Would have appreciated a slightly nicer instruction manual/polishing instructions; Would have liked a small pouch to store the discs; A felt tray liner would have been ideal for buffing discs. 4.5/5 :-) … Read Full Review

Report this review
★★★★☆

“Efficient Service”

Written on: 14/12/2012 by nowsie (1 review written)

Decided to order two items quite close to Christmas. Order acknowledged and despatched within a day and received with a tracking service within 3 so in plenty of time. Items were well packed but although I had requested that order be left at the back of the house under cover they were just inside the back gate and no card had been pushed through the door so I didn't know they were there. I thought they might be delivered and looked at the website to find they had been there since the day… Read Full Review

Report this review
★★★★☆

“Quicker than Amazon and better quality”

Written on: 06/12/2012 by cdryden (1 review written)

This was the only UK merchandiser that sold a Japanese Chess (Shogi) board that was more substantial than the travel sets found elsewhere (i.e. Amazon). I ordered on Saturday and received the set by the following Tuesday morning which was faster than the Amazon items I had purchased the same day. The set was in excellent condition and I look forward to my girlfriend unwrapping it on Christmas day. The only thing I felt could be improved upon was just receiving a quick automated email the… Read Full Review

Report this review
overview