Masters Traditional Games Reviews - www.mastersgames.com

★★★★★
4.9 / 5
99.3% of users recommend this
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★★★★☆

“Quality Product Fast”

Written on: 16/10/2014

I ordered a high quality backgammon set from Masters Games, in my first encounter with the company. Ordering process was easy, the choice of options clear, and the overseas delivery lead time was made crystal clear (including the vagaries of courier timetables!). The parcel arrived within the timeframe quoted; the set is beautiful, and I am delighted. I will be buying from here again… Read Full Review

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★★★★☆

“quoits”

Written on: 16/10/2014 by Lilaha276 (1 review written)

As described, delivered on time, does the job… Read Full Review

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★★★★☆

“Baccarat Casino Equipment”

Written on: 19/09/2014 by IKostelny (1 review written)

Sent a cheque by post from Austria on Monday, enjoyed delivery on Friday. Shame that one playing card in one Baccarat deck (ten of clubs, blue back) was damaged. … Read Full Review

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★★★★☆

“great product but”

Written on: 05/09/2014 by KaseyKincaid (1 review written)

ive ordered 2 of these big 4 games one was in great condition and works great.. the other had a manufacture defect the game doesn't slide into one of the legs it was nailed off the line… Read Full Review

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★★★★☆

“pleased with our order”

Written on: 29/08/2014 by aaBerry280 (1 review written)

Speedy delivery ( picked it up at a delivery depot not far away) solid construction. Some blocks could be smoothed off more on the edges. reasonably priced compared with other suppliers. Pleased overall with the product… Read Full Review

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★★★★☆

“Delivery and purchase of bowls mats”

Written on: 12/08/2014

I ordered the above items on Wed evening and they were delivered on Frid morning @ 10 o/clock. The big problem was that the supplier had instructed the courier to deliver to No. 23 when I live at No. 33. despite me e -mailing the supplier of this error beforehand.Unfortunately No. was out and I didn't find out until later in the day that the delivery had been made to No 35 which was my intended alternative. But I got the items ok in the end so no harm was done. It was a shame really because the… Read Full Review

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★★★★☆

“Excellent service”

Written on: 04/07/2014

I was impressed that Masters Traditional Games had the bowls I wanted in stock and were able to supply them within three working days. Many competitors were requiring weeks. They were also slightly cheaper than elsewhere. They arrived on time. Overall, an impressive level of service… Read Full Review

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★★★★☆

“Very Prompt”

Written on: 12/06/2014 by iwAshworth28 (1 review written)

Help on the phone was brilliant and the goods arrived in less than 24 hours… Read Full Review

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★★★★☆

“Rare inventory, but the online order system needs an...”

Written on: 04/06/2014 by 146Sheridan (1 review written)

They had a rare old 1993 board game in their inventory at a reasonable price. Unfortunately, while they have an OK online shop, the checkout and money transaction system needs improvements, as it is a tad old. Had to contact customer support to figure out what to do after getting the invoice printout page. But after establishing a communication system with a half hour reply delay, things went very well. The rare game arrived as advertised and in good condition. For rare games hassling with… Read Full Review

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★★★★☆

“Good quality, unique product”

Written on: 17/05/2014 by Pearson412 (1 review written)

Happy with my order. Was looking for a vintage feel summer fair activity for a reasonable price. The website was really helpful - full of ideas, well presented although it could do with more direct links from the ideas to the products for sale. The hoopla I bought looks like it should last for years. It's a nice size of set and should help our fundraising. It's well made. So nice to have proper wood! Dispatch and delivery was quick too. Looking forward to setting it up next month and seeing… Read Full Review

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★★★★☆

“Shave Ha'Penny Board”

Written on: 08/02/2014

Item was delivered on time and well packaged. The board is a gift and I am very happy with the quality. The smell when opening the package indicates that the board has had a polish which will give it a good start… Read Full Review

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★★★★☆

“Sjoelbak disk order”

Written on: 15/01/2014

Disks were orderd easliy and delivered as scheduled… Read Full Review

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★★★★☆

“Traditional wooden Bagatelle ”

Written on: 07/01/2014

My 2 kids (7 & 8) love to play this game and we find it online with a discount price as it has failed numbering. But its still a lovely product and both of my kids and me enjoy a lot during this holiday. For kids, its good training for quick sum as well. Amazingly we only ordered new years eve, it arrived on 3rd Jan and they keep text me when its due to deliver and that was absolutely well done! Its nice to see my kids happy face not let them down for delay. Just one request if possible, I… Read Full Review

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★★★★☆

“Shame about packaging”

Written on: 18/12/2013

I bought two table top games the first came in a box, the second was hand made and was bubble wrapped. I know Masters are trying to have green credentials but I was bemused as to how I will store the hand made game when unused. I don't want it damaged and would have preferred it to come in a box too for storage purposes only. As far as the quality of the workmanship on the games is concerned they are fantastic. Overall I am extremely pleased shame they let themselves down with lack of box for… Read Full Review

Masterstraditionalgames's Comment

Written on: 18/12/2013

Thanks - this is good feedback. We will try to get some suitable boxes made next year.

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★★★★☆

“Great, only one suggestion”

Written on: 02/08/2013

Website was easy toy use,service was very quick and I liked the tips on the e-mail about signing for parcels. The only development point I can think of is the parcel was delivered in brown paper without any bubble wrap. The item arrived in good condition but I could see how it might have been damaged in transit so masters may wish to review packing… Read Full Review

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★★★★☆

“I have dealt with this company on two occassions and...”

Written on: 20/07/2013

I have dealt with this compsny on two occasions there has been a problem, although manageable, with the delivery. More attentiom to detail needed perhaps… Read Full Review

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★★★★☆

“First Purchase and probably not the last”

Written on: 15/07/2013

I was very impressed to find this game. I had been looking for a while without finding a reasonably priced product, available in the UK without jumping through hoops to get it. It's an unusual, rare game and so it was with quite a bit of pleasure that I found this company. I especially liked that it was described and an illustration shown. Often the size of the pieces is a bit of a let down, but in this case I knew exactly what I was getting except that, not only was the game itself excellent… Read Full Review

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★★★★☆

“Helpful Service”

Written on: 14/07/2013

I really liked the helpful person on the end of the telephone when I rang up. We discussed options and he guided me towards the product that I needed. They were able to give exact delivery date and it arrived on time. I only gave 4 stars because the website was proving difficult hence the phone call. Also one of the hoops had opened intransit; however it was so well made that a little glue put it to rights. Thank you… Read Full Review

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★★★★☆

“garden darts ”

Written on: 28/06/2013

hi i bought garden darts from you i was very fond of this game really fun to play perfect whight on the darts i can i have recomended this to all my friends super cool game and you had fast delivery good customer relation… Read Full Review

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★★★★☆

“Top quality. Almost perfect. ”

Written on: 13/04/2013

Service+ information+ delivery super. The cartons are a pity, that where the Carpet Bolws are, are broken to 50% inside. One would have been supposed to give cushions between carton and the boxes. You can resell so only without box. Fast delivery of the UPS. The Bowls have Top Quality. Any time again. Bolws, a game for young and old. Hotels, camping, sports halls etc. a quiff product… Read Full Review

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