Masters Traditional Games Reviews - www.mastersgames.com

★★★★★
4.9 / 5
99.3% of users recommend this
  • Customer Service

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  • Value For Money

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★★★★★

“Bar billiards table restoration ”

Written on: 13/12/2013

Excellent service and delivery Web site easy to use Liners for holes were too big for holes in Jelks slate but can be cut and shut to fit And only need 1 Balls were top quality Unfortunately they have run out of proper pegs… Read Full Review

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★★★★★

“Excellent service - answered all my queries and...”

Written on: 12/12/2013

Excellent service - answered all my queries and dispatched my order promptly Thank you and well done!… Read Full Review

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★★★★★

“Superb customer service”

Written on: 11/12/2013

I have been very impressed with the level of service received from Masters Traditional Games. I phoned for advice prior to ordering and they were very helpful. I then went online to place the order and I received the item the next day. The game (Bagatelle) has yet to be used as it is a Christmas present, but I have inspected it and it looks very well made and I am happy with my purchase… Read Full Review

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★★★★★

“Easy Purchase from France”

Written on: 10/12/2013 by petitpoussin (1 review written)

I was really impressed by the personal and effective customer service. It was a miracle to find an Uckers Game, but I wanted to pay by paypal and keep the Christmas purchase a secret. This was made easy for me and delivery to France went without a hitch. Would definitely recommend… Read Full Review

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★★★★★

“Over the moon!”

Written on: 28/11/2013 by Karien (1 review written)

Website is easy to use, fantastic quality of product , fast delivery, value for money, overall reliable company to deal with… Read Full Review

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★★★★★

“The first impressive thing was the speed with which I...”

Written on: 27/11/2013 by Benech (1 review written)

The first impressive thing was the speed with which I received the Tarot cards, secondly the excellent quality of the product is simply wonderful. The size was bigger than I anticipated, so that too was great. Overall I am very impressed with your Company, your products and your staff. Your website made ordering a breeze. Thank you everyone so much … Read Full Review

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★★★★★

“perfect !”

Written on: 20/11/2013 by PourEva (1 review written)

I ordered a Al Negro backgammon on the 12th november to be delivered in France by the 18th. I received on the 15th! Wonderfull set ! A pleasur.... Very beautyfull that large Brown backgammon suite case. Furthermore an opportunity to have someone on the phone for advices ! What else to ask for? Nothing !… Read Full Review

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★★★★★

“Dutch shuffleboard Fun”

Written on: 20/11/2013

We rate the Dutch shuffleboard very highly. Our order was received within a few days. It appears to be very sturdy, well made and looks good. We have already had lots of fun and games with friends. I am just a little concerned about storage space; It's 6' 6" needs to be stored flat or vertically upright to be prevent warping. Recommend it! … Read Full Review

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★★★★★

“My order arrived promptly and well packaged. Excellent...”

Written on: 12/11/2013 by chrisbaker616 (1 review written)

My order arrived promptly and well packaged. Excellent service… Read Full Review

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★★★★★

“Dutch Shuffleboard”

Written on: 12/11/2013

We ordered this item as we have recently visited friends who had brought one back with them from Belgium. We had a great evening playing the game with them and other friends and thought it would be ideal for us to bring out at gatherings of family and friends, especially at Christmas. The items was delivered two days after ordering and was very well packaged and protected so that it was in perfect condition. The board is strongly constructed and will last for many years. The game… Read Full Review

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★★★★★

“An Excellent Retail Experience!”

Written on: 04/11/2013 by sophiesmama (1 review written)

Firstly I was delighted to find a company selling these sorts of traditional toys. I ordered a hoopla set to try out the service and have been extremely impressed. The item arrived very promptly and is of excellent quality - exactly what I wanted. I certainly intend to use the company again and would thoroughly recommend it. A little treasure!… Read Full Review

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★★★★★

“sjoelbak board”

Written on: 01/11/2013 by basardlady (1 review written)

i ordered the board on return from our holiday where we first saw the board,we decided it was really good fun and something different. we placed the order on the sunday had confirmation early monday morning and it was delivered on the tuesday .i was really impressed by the quality of the board , the order process,and delivery was excellent. so i am extremely happy with the whole shopping experience .we will have many a good party using this game .thank you… Read Full Review

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★★★★★

“Shipping Across The Ocean”

Written on: 24/10/2013

Fantastic order experience! Items listed arrived exactly as described. My order was sent to the USA and did not take long at all! The package protected the contents wonderfully and arrived unscathed. I am very unsure about ordering from a merchant outside the USA, but I would definitely order from Masters Traditional Games again should my needs require their products. Thank you so much!… Read Full Review

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★★★★★

“Great Product, Great Price, Great service”

Written on: 23/10/2013 by CWgates (1 review written)

After searching several websites for suitable products to use at a charity fun fair event i came across this site. Prices were cheaper than sites such as eBay and for 'New' products Balls were delivered quickly and in sturdy packaging. product performed well even in some harsher than usual conditions and will be kept for future events 5 Stars and will look forward to dealing with the company in the future… Read Full Review

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★★★★★

“Great service!”

Written on: 15/10/2013 by Demon44 (1 review written)

Overall great, polite and personal service. Prompt delivery and also product at good price… Read Full Review

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★★★★★

“Great seller! ”

Written on: 29/09/2013

Perfect transaction. Fast delivery, perfect condition of item… Read Full Review

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★★★★★

“Speedy prompt service - excellent quality”

Written on: 28/09/2013

Ordered a Shogi set for my son's birthday, ordered late Friday, order confirmed and shipped on the Monday, delivered on Tuesday. Speedy prompt service, with regular e mail updates, and follow up e mail seeking confirmation that everything was in order after delivery. Item itself is of good quality. VERY impressed with the service, would happily use again. … Read Full Review

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★★★★★

“great service”

Written on: 27/09/2013 by Oatlands (1 review written)

We were really impressed with how efficiently our order was handled and we were kept updated at every stage. Thank you!… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/09/2013 by picard25 (2 reviews written)

I asked to be informed when the item I was interested in came back into stock and,after a few months,duly received the notification.I ordered the item but requested it was not delivered on a Tuesday. I received a phone call from MTG clarifying my request and they initiated the delivery procedure on the Tuesday so the item was delivered on the Wednesday.Item has arrived,in excellent condition and works.Just what you need… Read Full Review

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★★☆☆☆

“Not Much Kop”

Written on: 19/09/2013

For £46 I'd expect at least a solid bit of wood - alas the board was merely MDF with a stuck on veneer finish. A corner was also chipped, adding to the underwhelming experience. Very disappointed - I expected much better quality for my hard earned cash… Read Full Review

Masterstraditionalgames's Comment

Written on: 29/09/2013

If this board was made from solid wood, being thin it would warp so the veneer approach is the best way to do it. Customer complained about the price before ordering but ordered anyway. Was offered a free replacement for the chipped corner but declined. Also did not want to return it for free. This Game is hand-made by a craftsman in the UK so therefore quality and price are higher than Chinese made items.

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