Masters Traditional Games Reviews - www.mastersgames.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

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  • Value For Money

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★★★★★

“Friendly & efficient service, fab games”

Written on: 16/01/2012 by Taniat (1 review written)

it is a pleasure to buy from this company, very friendly staff giving clear information and advice about their products. My orders were dealt with efficiently and delivery was quick. We have had loads of fun with family and friends playing on our table tennis table, we are all extremely pleased with this purchase - a robust table, which folds away and looks nice and much more fun, quality time together than sitting around watching TV! We have played smite on the beach, in the garden and… Read Full Review

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★★★★★

“Everything was perfect”

Written on: 16/01/2012 by pauledwardreeves (1 review written)

I ordered the wrong bowls, but was given excellent advice very quickly and therefore sent the wrong ones back and got the news ones quickly. Really can't fault them. Very friendly, quick to respond and knowledgeable. Many thanks Paul … Read Full Review

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★★★★★

“Roulett and Blackjack Set 16inch plastic wheel”

Written on: 07/01/2012 by sueand (1 review written)

At short notice just before Christmas I wanted a game of roulette that the family could play over the holidays. From a goolgle search I browsed a few websites and felt Masters offered the fullest product information and safety in shopping. This set was a reasonable price yet big enough for a lot of players at once, and is strong enough to last for years to come. Being plastic the wheel is noisy when the ball is loose but no worse than voices, also the plastic chips are fairly small and thin… Read Full Review

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★★★★★

“Highly recommended”

Written on: 06/01/2012 by Mehmehmehmeh (1 review written)

Purchased the item over the Xmas holidays and it arrived pretty quickly in spite of this. A special mentioned has to go out to the amount of layers of packaging used which helped to ensure my game arrives in supreme condition. Faultless communication too… Read Full Review

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★★★★★

“First Class Service”

Written on: 06/01/2012 by stevealex (1 review written)

Considering the time of year, the weather and bank hoildays I could not have received better service. The board was well packed and was in first class condition on arrival and well worth the monet… Read Full Review

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★★★★★

“Outstanding quality and customer service”

Written on: 05/01/2012 by kmcgillick (1 review written)

I ordered my chess set on December 31 in the evening and even with all the holidays in between it arrived on the 4th at 10 am. Customer service was spot on and delivery was stress free through DHL. I had ordered 2 other chess sets through another company before I found Masters Traditional Games on line, that other order was placed two days earlier in the states in fact only one state away and I may receive it tomorrow. So a set I ordered from the UK later than the USA one arrived two days… Read Full Review

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★★★★★

“Christmas Gifts on time!”

Written on: 04/01/2012 by jimarmour (1 review written)

I ordered 3 traditional games on 18th December, all delivered pre Christmas. Packaging was the best I have ever seen and the games were a big hit with the family. I last bought gifts from Masters Traditional Games some 8 years ago, it was a repeat performance in terms of customer service. Even though you are booking from a website it is obvious that there are some special people backing up the simple but effective technology. Great job, thank you. Jim Armour… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/12/2011

Excellent service from start to finsh. Easy to navigate website with plenty of choice. Helpful to receive an email giving advice on receiving goods from the courier. I have recommended this website to frineds and family… Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/12/2011 by adrianwag (1 review written)

Want to just repeat here what I have already told James and his team - the service is easily the best on the internet that I have come across. I emailed customer service very early one morning to see if it was possible to get me a product before cristmas - yes was the answer - by Thursday (22nd) , well I placed the order and already have the product (21st)! Brilliant service - excellent product. I thoroughly recommend this company and will be using again!! Thanks again for the great service!… Read Full Review

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★★★★★

“Amazing service and efficiency”

Written on: 19/12/2011 by JoanPalmer (1 review written)

I had ordered a bagatelle board from another supplier three weeks ago and was promised delivery before Christmas but I was informed on Friday the 16th of December that they were not going to be able to honour my order. It was a gift for my grandchildren so I was extremely upset. I scoured the Internet for the type of board I wanted and after about 30 telephone calls found Masters Traditional Games. They had one in stock which was dispatched within one hour. I tracked the order and it arrived… Read Full Review

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★★★★★

“Buying a good old-fashioned card table”

Written on: 19/12/2011

I was delighted to find that Masters Games provide good quality, old-fashioned games and equipment, and in particular exactly the kind o felt-covered folding card table I was after. The web-site is easy and intuitive, the efficiency of the delivery process was spectacular (early for Christmas even) and we couldn't be more pleased… Read Full Review

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★★★★☆

“Pleased”

Written on: 19/12/2011 by barrycs (1 review written)

Order arrived within 24 hours… Read Full Review

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★★★★★

“Wooden Mancala board/Oware game ”

Written on: 19/12/2011

This board is stunningly beautiful, I could not beleive what incredible value for money it was. it is stunning, feels like a pieve of sculpture, not just a board for playing Mancala. I really was overwhelmed by it. I bought it as a present but am now considering getting one for our home as it really is so lovely. Delivered really quickly too, well packaged for protection with lots of bubble wrap. Incredibly pleased especially as I had not ordered from this site before… Read Full Review

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★★★★★

“Superb Quality, excellent customer service”

Written on: 16/12/2011 by Jessieldyer (1 review written)

This set was bought as an xmas gift for my husband. I was really happy with customer service and delivery time - 2 days from ordering to my door step. Packaged well, and the set is absolutely beautiful. The quality is excellent, a real treasure which I hope will be passed down through future generations. The size is generous and all elements top quality. It was definitely worth spending the £30 odd extra to get the decorative lid, it adds an extra touch that really takes it to a new level… Read Full Review

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★★★★★

“Brilliant Customer Service”

Written on: 15/12/2011 by GrahamAtkinson (1 review written)

Carpet bowls delivered a little late (not by Masters Games, but from 3rd party Supplier). Masters Games customer support/after sales unit is particularly good, responded to emails within minutes, and kept me informed at all times. I have used Masters Traditional Games several times in the past and would confidently recommend them yo anyone. A good, reliable establishment, selling quality products… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 15/12/2011

Was looking to buy Fundex Mexican Train game - set was out of stock but retailer offered equivalent products as a bundle at a lower price - marvellous value. Ordered on Monday afternoon and it was delivered precisely on time the next morning. Truely fantastic service in this day and age where increasingly customer service is getting worse and worse! THANKYOU… Read Full Review

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★★★★★

“awesome service - great value”

Written on: 13/12/2011

I was a little aprehensive using a website i was unfamiliar with however the whole experience has been outstanding. communication 100% description 100% delivery 100% highly recommend this website for your niche games… Read Full Review

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★★★★★

“Quick response when I asked a question about the...”

Written on: 12/12/2011

Quick response when I asked a question about the product. Quick delivery. Good service… Read Full Review

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★★★★★

“Senet game purchase”

Written on: 24/11/2011 by magoancab (1 review written)

I have received the Senet game from Masters Traditional Games and it is wonderful. I recommend it for everyone interested in board games. The rules, however, are controversial but the original ones have not reached us, so we can make some experimets with them. … Read Full Review

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★★★★★

“Wonderful Game”

Written on: 23/11/2011 by rswinard (1 review written)

I had a Sjoelbak Board years ago, I am so happy to have found the company that makes these wonderful boards after a long research (only because I couldn't remember what they were called). My husband has never played and he enjoys the challenge and the time we get to spend together playing. Having family over for the holidays and looking forward to playing! I also wanted to say the quality is lovely and made with great care. Something we will enjoy for years and will pass down to the next… Read Full Review

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