Great experience

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

McNally303's review of Masters Traditional Games - www.mastersgames.com

★★★★★

“Great experience”

Written on: 30/07/2014 by McNally303 (1 review written)

I recently bought a game of GO from the this on-line store, and I had a very positive experience.

First, the delivery: Done by courier, I was sent notice of delivery well in advance, both by e-mail and by text. The courier arrived within the 1-hour window I was given. I could go on with my day instead of waiting.

Second, the game: The board is good quality, made of two halves with magnetic strips at the joint. They align perfectly, and the magnets are strong enough to make the board sturdy, but not too strong to make it difficult to separate. The 7mm stones have a good feel and are heavy enough to use outdoors, even in windy conditions.

Third, the customer service: When I opened the game I noticed that some of the stones were broken. I contacted customer service, explained the problem, and within 2 days I had the replacements.

Overall, and excellent experience. Highly recommended.

  • Game of GO, 65 GBP

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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