Friendly & efficient service

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Moolchan's review of Masters Traditional Games - www.mastersgames.com

★★★★★

“Friendly and efficient service”

Written on: 24/01/2012 by Moolchan (1 review written)

A few days ago I was searching the internet for the Deluxe Scrabble Tile Bags and for the lovely Classic Scrabble Game (wooden tiles and tile racks) and was surprised that these 2 items were so difficult to find. So many sites stated that they were out of stock and one even took my money and then had to send an email explaining that they were out of stock and would have to reimburse me. And surprise, surprise, the amount reimbursed was wrong - in their favour, naturally.

After all this, when I finally found the Masters Traditional Games site which claimed to have exactly what I wanted, I was very happy but a little wary. I decided to call and double check that they did, indeed have my items and I spoke to a friendly and most efficient woman who checked and confirmed that the items were in stock. No fuss, just nice, simple and professional. I promptly ordered my items which were speedily delivered. Well done, Masters Traditional Games and thank you!

  • Scrabble classic game and deluxe scrabble tile bags.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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