Poor Customer Service

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  • Customer Service

  • Quality of website

  • Value For Money

Clancyri52's review of Forbidden Planet - www.forbiddenplanet.co.uk

“Poor Customer Service”

Written on: 11/03/2014 by Clancyri52 (1 review written)

Both me and my girlfriend ordered an art book from Forbidden Planet. Not only were we both left in the dark about the status of the order despite numerous attempts at communication, she still doesn't know if hers is being sent at this juncture. Their poor communication skills with customers is appalling. Will not do business again.

  • The Art of Thief (Limited Edition)

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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