Written on: 15/05/2013
Like many other here, I foolishly ordered something from their site, heard nothing at all for 5 days, and was then told that the item was out of print and they couldn't get any stock. This was for a book that came out less than 2 months ago and is supposedly on "special offer". It's still currently listed as an item you can "buy" on their website, even though they're apparently unable to get any more copies of it. Ever. So, in summary: they hold little to no actual stock, there's no updates on your "order" for days on end and you're lucky if they actually provide the goods. I think that pretty much sums up how slick an operation they run.
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