Lies failing good customer service

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet - www.forbiddenplanet.co.uk

“Lies failing good customer service”

Written on: 15/03/2013

They offer a great website, seamless ordering porcess and good customer service. The problem is that they do not tell the truth when it comes to what is in stock. If you order anything, be prepared for it to not be in stock and for them to have no real idea of when any of the products will be avaiable.

The only saving grace is that i was able to cancel an order I had made with them. Their prices are good, but they don;t have the products they list avaiable to them.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

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