Lack of Customer Service

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  • Customer Service

  • Quality of website

  • Value For Money

christ1974's review of Forbidden Planet - www.forbiddenplanet.co.uk

“Lack of Customer Service”

Written on: 28/02/2013 by christ1974 (1 review written)

I ordered a group of products and they did not arrive after 10 days.

When I rang them they told me the products were out of stock and the website was not live. I asked why they had not informed me by e-mail they didn't answer. I also asked when the stock would be available and they had no idea?

Very Poor Customer service.

I found everything I wanted to order on Amazon, in Stock and cheaper

  • Clothing £50

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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