forbidden manners!

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Guest's review of Forbidden Planet - www.forbiddenplanet.co.uk

“forbidden manners!”

Written on: 02/01/2013

Hi, I ordered several items beginning of dec 2012, they didnt arrive, emailed them several times got no reply what so ever, not even a basic update email to say delay or delivery by ,which would have been great. But funnily enough i received a curt message from them within an hour of opening a paypal dispute, in all fairness they immediately refunded at same time but no explanations, no apologies even, for bad service just excuses as to no contact and heres your money back - if id been in their store they'd probably have thrown the money over the counter at me, well thats how it felt online! So i will not be using them again nor shall i be recommending them to anyone, should have read the reviews before i ordered but having used the shop in manchester before i assumed wrongly they'd be safe to use. So forewarned and forearmed they say, use at your own risk!

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