Forbidden Planet Ltd Reviews - www.forbiddenplanet.com

★★★☆☆
3.2 / 5
102
55% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Great Products, fast delivery!”

Written on: 05/01/2017 by BentleyClancy (1 review written)

Great Products, fast delivery! A good range of collectible items. The website is easy to navigate alongside the easy checkout process which allows you to make an account if you wish… Read Full Review

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“Absolutely brilliant and reliable ”

Written on: 02/01/2017

The range of products are catered for anyone's needs. They highlight clearly when orders will be arriving and which of the orders from the subscription will be arriving. They make it simple to use for ease of mind and for ease of access. As well as regularly updating on what is coming out and when. Also when signed up the daily newsletters that focus on different topics each day is suitable for anyone's needs as well as keeping informed in events and future releases… Read Full Review

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“Excellent Service, Lovley Staff, Amazing Products!”

Written on: 30/12/2016 by Charlie_Pearson_1998 (1 review written)

I go to forbidden planet regularly. It is a really good shop and they sell a range of items that I like. They are very cheaply priced for most things however the DVDs can be a little pricey but nevertheless they still have a excellent customer service. Every time I go in the staff are lovely charming and help you with anything you have would this be looking for an item on order that one. The staff go out of there way to help you, they take things out of display cases for you to look at or try… Read Full Review

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“Freddy pops”

Written on: 30/12/2016 by Thomsonfg440 (1 review written)

Very fast delivery and good quality goods… Read Full Review

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“apple of eden replica”

Written on: 23/12/2016

I pre ordered this for my son for his birthday and it was delivered on release day in perfect condition. I am extremely impressed with the quality of the product and the service I received from Forbidden Planet as I was concerned that it may not arrive before Christmas, but it was dispatched on the 16/12 and arrived today, I would definitely recommend buying from this company in the future… Read Full Review

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“Star Wars: The Force Awakens: Snow & Desert Action...”

Written on: 22/12/2016 by 323Fisher (1 review written)

Bought this over in Florida this year but lost Fins stormtrooper helmet in the airport on the way home couldn't find another one for sale until I found this company. Great service kept updated and was very well packaged up and sent out very quickly… Read Full Review

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“Forbidden planet Subscription”

Written on: 22/12/2016 by Macaulaymann (1 review written)

Overall, brilliant service. Easy to understand when comics are coming and great prices. Absolutely love Forbidden Planet. I've used plenty of other places and this has got to be the best one I've found by miles. Would recommend to anyone looking for a new hobby or people wanting to add to their collection… Read Full Review

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“Easy, pleasant experience”

Written on: 19/12/2016 by Gideon142 (1 review written)

The product arrived quickly and was a high quality. The service offered was also great and I don't have any faults from my order… Read Full Review

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“Fantastic lightsabers in time for rouge one ”

Written on: 16/12/2016 by JoeyStewart (1 review written)

Ordered two lightsabers on pre-order was not going to be delivered till 15 of January as that was when they where coming in but arrived today 16/12/2016, 4 weeks early!!!!. Both lightsabers work perfectly and are amazing quality. Value for money was good as they where the cheapest place for preorders compared to other places. Packing was good no damage to the boxes and fast delivery from DPD will definitely be ordering again thanks forbidden planet … Read Full Review

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“Hammer Frankenstein & Frankenstein Monster Busts”

Written on: 10/12/2016 by Valeriah467 (1 review written)

Arrived today in USA from GB in only seven days. These busts are great with fine detail and painting. Highly recommended… Read Full Review

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“Amazing customer service! ”

Written on: 09/12/2016

I ordered a Christmas gift from them, but there was a problem with my bank card saying that the charge was not authorized it took about 2 business days to clear (unfortunately it took about 4 days total as it was over the weekend), but they were so patient with me. The item even sold out while I was waiting for the authorization to clear, but they actually held the product for me. I'm not sure of their other offerings like comics and pre-orders and such, but they are a legit store. Shipped out… Read Full Review

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“Back issues”

Written on: 09/12/2016 by Kingstonl411 (1 review written)

The ease of the system the prices and delivery charges all make this site a winner. The packing used to dispatch single issues is impressive no chance to damage there. All in all a service that I would have no problem using again and recommending it to friends… Read Full Review

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“Fudging great”

Written on: 03/12/2016 by 214Kendall (1 review written)

The website is fantastic and it was super easy to use and order. I would recommended it to everyone who is a fan of pop culture… Read Full Review

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“Precise and kind”

Written on: 26/11/2016

All the staff has been constantly kind and helpful with any request and/or problem. Great stuff all around… Read Full Review

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“Fantastic, thank you, thank you!”

Written on: 21/11/2016 by DoctorWhosbiggestfan (1 review written)

The staff at Forbidden Planet have been so helpful. I ordered a Dr Who Dalek package for my son. The pack contained two daleks, one of which had a small part of its decoration missing. I contacted forbidden Planet to see if they had any spare parts that I might be able to glue on. They sent me a complete new package. So generous. My son, who has autism, had been fretting (losing sleep) that his Dalek wasn't perfect. His face was a picture, when he received the new package. I can't thank… Read Full Review

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“Brilliant!”

Written on: 17/11/2016 by jkCrabtree375 (1 review written)

Very nice product, quickly shipped and well wrapped. A collector for all 10th Doctor fans! I'm just wondering: we couldn't find the opening to change the batteries. Was it included into an older version?… Read Full Review

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“Forbidden planet is convenient and has great comics!”

Written on: 16/11/2016 by Adam7476 (1 review written)

Forbidden planet is convenient and has many great comics for cheap prices. I would definitely recommend to anyone interested in comics and graphic novels. … Read Full Review

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“Dispatch time is excellent”

Written on: 11/11/2016 by A.becker (1 review written)

I order my items on the 5th of November 2016 and of course as it was a Saturday it wasn't to be processed till the Monday. I got an email on Wednesday to say it had been dispatched and it arrived on the Friday (today). I am very pleased with the time it took for the products to arrive. The items were package very well, they turned up in excellent condition. First off the people who say that the items take months to arrive or that they never arrive are completely wrong. When you are purchasing… Read Full Review

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Catherine_42's Response to A.becker's Review

Written on: 16/11/2016

Not in my experience they delivered to a different address than the dispatch address still have not got my stuff. The delivery company looked up the van tracker and confirmed it was delivered no where near my postcode.

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“Absolutely fantastic service I would highly recommend”

Written on: 26/10/2016 by Holloway9 (1 review written)

My 5 year old grandson had asked me for this for his birthday and when I priced it up at the usual online toy stores I was horrified at the price as it was more than I normally spend on birthdays. As I had promised it him I decided to have a look online and came across Forbidden Planet at half the price! It has just been delivered right on time and I have one happy grandson. I will definitely be using this website again and recommending to all my family and friends… Read Full Review

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“Perfect.”

Written on: 18/10/2016

Great communication, great service. Being a rare and imported item, I was anxious about getting it. Well packaged, timely and I was kept informed throughout… Read Full Review

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