Forbidden Planet Ltd Reviews - www.forbiddenplanet.com

★★★☆☆
3.2 / 5
37
57.1% of users recommend this
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  • Quality of website

  • Value For Money

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“This is the first time , every thing is going very...”

Written on: 21/11/2016 by rickyl (1 review written)

I am still waiting, but I have been updated. my item has been despatched and I only ordered last Thursday. This is my first time online with you. I have received better service than some companies I have used. Keep up the good work. … Read Full Review

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“Good stock and easy acces”

Written on: 03/11/2016 by Churchill1987 (1 review written)

A lot comics books and big collections… Read Full Review

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“Easy purchase and quick delivery”

Written on: 01/11/2016

Item was quick and easy to preorder and came on time in great condition. Thanks… Read Full Review

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“It is a good website but perhaps you should tell when...”

Written on: 30/10/2016 by Camryne1960 (1 review written)

It is a good website but perhaps you should tell when it is going to arrive in he mail… Read Full Review

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“shipping to Slovakia”

Written on: 18/10/2016 by dia117 (1 review written)

Hello, I´m from Slovakia and I received my book 2 weeks after it was dispatched, so this part was great! Shipping charge for entire order was £55 and that is a bit too much in my opinion, shipping was more expensive than the book itself. But it was worth it, overall I'm very satisfied, thank you!… Read Full Review

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Catherine_42's Response to dia117's Review

Written on: 16/11/2016

They cant get it right in Britain you are lucky. In my experience they delivered to a different address than the dispatch address still have not got my stuff. The delivery company looked up the van tracker and confirmed it was delivered no where near my postcode.

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“Good source for comics”

Written on: 17/10/2016 by Edd909 (1 review written)

Although the deliveries are below average in despatch time and delivery time, they are well packaged and always in excellent condition. I would recommend this site to anyone who buys comics or merch. The main negative for me is the delivery prices are quite expensive considering how long they take to arrive. But again, they always come in great condition and that is the main thing for me so my experience is overall a positive one. The comic subscription system is confusing and I would like that… Read Full Review

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“FAB bit of kit, thanks loads FP ....”

Written on: 22/09/2016 by Markshac (1 review written)

The Star Trek Communicator is one of the best things I've ever bought. It not only gives you recorded voices from the original series, it has Bluetooth built in, so you can use it as a wireless speaker, but the best bit, is if you connect it by Bluetooth to your smart phone, you can actually use it like it's supposed to be used, to send texts and make/receive phone calls. The order was processed quickly and they keep in touch with you all the way ..... the only thing that let my order down, was… Read Full Review

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“Great service but a little slow”

Written on: 10/09/2016 by qcMoss198 (1 review written)

When looking for the comics I wanted I could find them very easily and purchase them in an simple method. The only problem I had was the time it had told me my order has gone through, which took four days, for then to say that it'll take another 3-5 days just to deliver(This is because I am a UK customer). But this is my only problem because I am impatient, overall great service… Read Full Review

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“First Time Purchase ”

Written on: 08/09/2016 by AmaniPrice364 (1 review written)

The package was well secure,arrived in under a week, only issue I had was some comics were back to back in the same bag,using a halfback board,also had 4 comics in one bag with no board at all. Everything was perfect apart from that, I understand it's to keep postage down, but personally this is a practice of storing comics that makes me cringe in disgust… Read Full Review

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“Great service but shipping of items took a while”

Written on: 17/08/2016

I loved the variety of merchandise available from the endless amounts of comics to the figurines, my only problem was that I ordered a comic on a Wednesday and it was dispatched the following Monday and then will take 3-5 days to get here. But overall great… Read Full Review

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“great comic selection ”

Written on: 16/07/2016 by McKinnon63 (1 review written)

Love the amount of comics you can get and that I can get them deliverd to me… Read Full Review

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“Great products, expensive postage”

Written on: 13/07/2016 by Moran209 (1 review written)

Huge range of awesome stuff online, got exactly what I was looking for as the item I wanted wasn't in stock in the London store. However, I am disappointed that the postage was £4 for just a t-shirt and that was second class mail that took nearly a week to deliver. Order number 50848948… Read Full Review

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“Amazing service and accessible ”

Written on: 12/07/2016 by xoxTylerxox (1 review written)

The viewing of all the products really help when choosing. The staff are very kind and will help you in any situation. The products are always in perfect condition and come very quickly. I would definitely recommend to everyone… Read Full Review

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“Comic enthusist”

Written on: 01/07/2016 by AllanRees436 (1 review written)

I buy all my comics here online icluding batman, titans and superman Positives: -They always have all the comics I want available including varient covers. -There service is reliable and my comics are well packaged. Negatives: -The delivery is fairly expensive considering the amount of time it takes them to arrive. -The dispatch time is unbearably slow and means with delivery time that I have to read my comics almost a week late… Read Full Review

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“The 12th Doctor ”

Written on: 04/06/2016 by Duncan414 (1 review written)

This is my first funko pop. It's very goog figure, must have for doctor who fans My figure has a little scratch on an eye The package arrived well packed and on time… Read Full Review

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“Lots of figures I want ”

Written on: 26/05/2016 by YandelLamont131 (1 review written)

I buy a lot of Doctor Who and horror figures from here I always try to pre order when possible as lots of people buy them and sell them for really extreme prices. One bad thing about the site is sometimes there are loads or products that I think aww I like that I want it then the items will all be out of stock and they never come in again. I think the site may benefit from bigger pictures of products as some of them are quite small when you click on them. I like that if the product is in stock… Read Full Review

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“Me and my friend love this site”

Written on: 24/05/2016

Me and my friend absolutely love this site! We love the pop vinyls but I only have one problem, seeming as I am a huge funko pop fan, this problem is the huge lack of rare or stickered pops. I however love the wide variety of pop vinyl figures, I also love how easy this website it to use, I had an easy, fast experience whilst checking out. Overall I'd rate this website an 8/10 because of the availability of the pops and also how easy the website is… Read Full Review

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“Civil war II #0”

Written on: 21/05/2016 by Hastingsao51 (1 review written)

Everything about this is fairly good. The biggest problem that I have is postage costs, I personally believe the postage costs can be quite extortionate for second class postage. I wouldn't be as bothered if this postage was first class. But I believe that £5.50 for a modicum of comics isn't worth the postage costs. I believe that there should be an option to click and collect from store so it can save some people money that they may not wish to spend, or perhaps they can't afford to spend… Read Full Review

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Fpcustomerservice's Comment

Written on: 23/05/2016

Hi there,

Thank you for your review.

We are constantly looking into how we can improve our service for customers and will take your comments on board. We strive to ensure our customers receive their items in good time and at a fair price and are always looking at our postage system.

We are sorry to hear that you did not receive a response to your query, we aim to respond to all emails within a couple of days. Please do not hesitate to email again or give us a call and we will endeavour to resolve an issues.

Kind Regards,
Customer Service Team

Forbiddenplanet

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“Can't wait to get my hands on these!”

Written on: 16/05/2016 by Beckjl202 (1 review written)

I can't wait for my things to arrive! I love collecting the POP! Vinyl figures, and I will now have 13 of them all together including the ones at home, third so great! Forbidden Planet is literally my favourite shop! I love all the stuff they have there, especially the POP! Vinyl figures and The Walking Dead things! I have so much stuff from there! The things j liked were: • The prices! They're great prices for how much I bought • The condition. They came in great condition. • The… Read Full Review

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“Send my subs together!!!!”

Written on: 13/02/2016 by JoshDuffy (1 review written)

Please go the love of god can you send my subscriptions together or at least in two shipments! I currently sub to 3 series, you send them differently monthly, I am sick to death of paying £1 per delivery when it could all be sent together! And when you do send 2 of them together you put them in the same sleeve! Just send 3 comics together in one card branded delivery box/sleeve but in separate clear sleeves and stop charging me for 3 deliveries!!!! It's just a sneaky way to grab extra money… Read Full Review

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Fpcustomerservice's Response to JoshDuffy's Review

Written on: 15/02/2016

Hi there,

We are sorry that you have encountered issues with the website on your phone.

If you could contact us through our website our web team will be able to look into this for you and we can try and get this fixed.

Kind Regards,
Customer Service Team

Forbiddenplanet.com

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