Forbidden Planet Ltd Reviews - www.forbiddenplanet.com

★★★☆☆
3.2 / 5
294
55% of users recommend this
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“Forbidden planet is convenient and has great comics!”

Written on: 16/11/2016 by Adam7476 (1 review written)

Forbidden planet is convenient and has many great comics for cheap prices. I would definitely recommend to anyone interested in comics and graphic novels. … Read Full Review

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“Good but room for improvment”

Written on: 16/11/2016 by wlMueller304 (1 review written)

I like using FP, the comics are well packaged and good value for money, but there are some kinks that need ironing out. 1) Sometimes the comics I have ordered, weekly titles, are sent out on the Monday after the Wednesday they arrive in stock, so that's six days (including the weekend), to ship out comic books, not including up to five days for delivery. This is becoming rarer now though, with titles going out on the Wednesday or Thursday, so I hope it lasts. 2)In almost every delivery I'll… Read Full Review

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“Dispatch time is excellent”

Written on: 11/11/2016 by A.becker (1 review written)

I order my items on the 5th of November 2016 and of course as it was a Saturday it wasn't to be processed till the Monday. I got an email on Wednesday to say it had been dispatched and it arrived on the Friday (today). I am very pleased with the time it took for the products to arrive. The items were package very well, they turned up in excellent condition. First off the people who say that the items take months to arrive or that they never arrive are completely wrong. When you are purchasing… Read Full Review

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Catherine_42's Response to A.becker's Review

Written on: 16/11/2016

Not in my experience they delivered to a different address than the dispatch address still have not got my stuff. The delivery company looked up the van tracker and confirmed it was delivered no where near my postcode.

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“Good stock and easy acces”

Written on: 03/11/2016 by Churchill1987 (1 review written)

A lot comics books and big collections… Read Full Review

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“Easy purchase and quick delivery”

Written on: 01/11/2016

Item was quick and easy to preorder and came on time in great condition. Thanks… Read Full Review

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“delay”

Written on: 31/10/2016 by McGrath121 (1 review written)

Took over 4 weeks to deliver No reply to emails explaining delay Was for a birthday present now in time for Christmas… Read Full Review

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“It is a good website but perhaps you should tell when...”

Written on: 30/10/2016 by Camryne1960 (1 review written)

It is a good website but perhaps you should tell when it is going to arrive in he mail… Read Full Review

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“Absolutely fantastic service I would highly recommend”

Written on: 26/10/2016 by Holloway9 (1 review written)

My 5 year old grandson had asked me for this for his birthday and when I priced it up at the usual online toy stores I was horrified at the price as it was more than I normally spend on birthdays. As I had promised it him I decided to have a look online and came across Forbidden Planet at half the price! It has just been delivered right on time and I have one happy grandson. I will definitely be using this website again and recommending to all my family and friends… Read Full Review

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“Neca narrsisus”

Written on: 22/10/2016 by 52Edwards (1 review written)

Item well detailed and a good paint job but it's suppost to be die cast metal I think half of it probably is but it is no way worth £25 if you think of the Star Wars die casts that Disney were doing they were excellent quality for under a tenner eg poes wing this is no were near that standard sorry neca but won't be buying any more of these… Read Full Review

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“bad”

Written on: 20/10/2016 by Patience202 (1 review written)

Terrible service took nearly a month for product to arrive after 3 emails wont use FP again… Read Full Review

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“Perfect.”

Written on: 18/10/2016

Great communication, great service. Being a rare and imported item, I was anxious about getting it. Well packaged, timely and I was kept informed throughout… Read Full Review

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“shipping to Slovakia”

Written on: 18/10/2016 by dia117 (1 review written)

Hello, I´m from Slovakia and I received my book 2 weeks after it was dispatched, so this part was great! Shipping charge for entire order was £55 and that is a bit too much in my opinion, shipping was more expensive than the book itself. But it was worth it, overall I'm very satisfied, thank you!… Read Full Review

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Catherine_42's Response to dia117's Review

Written on: 16/11/2016

They cant get it right in Britain you are lucky. In my experience they delivered to a different address than the dispatch address still have not got my stuff. The delivery company looked up the van tracker and confirmed it was delivered no where near my postcode.

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“Good source for comics”

Written on: 17/10/2016 by Edd909 (1 review written)

Although the deliveries are below average in despatch time and delivery time, they are well packaged and always in excellent condition. I would recommend this site to anyone who buys comics or merch. The main negative for me is the delivery prices are quite expensive considering how long they take to arrive. But again, they always come in great condition and that is the main thing for me so my experience is overall a positive one. The comic subscription system is confusing and I would like that… Read Full Review

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“Terrible. Never Again.”

Written on: 16/10/2016

Firstly, I've never ordered from this website before. I never will again. Not only is tomorrow the 12th day since I placed the order, but according to email confirmation it was dispatched 5 days after the order was placed. I'm not sure what part of a, supposedly well known, business feels this is acceptable but to still have not received it leaves me with the guaranteed understanding that I'll never order from Forbidden Planet ever again. I would not not recommend anyone else do so either. For… Read Full Review

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Fpcustomerservice's Comment

Written on: 17/10/2016

Hi there,

Thank you for your email.

We are sorry to hear about the delay with your order.

If you email us with your order number we can take a look into this for you.

Kind Regards,
Customer Service Team

Forbiddenplanet.com

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“Takes too long to dispatch”

Written on: 10/10/2016 by CristoferRyan36 (1 review written)

I placed an order on the 29th September. One of my items has been delivered today however I've just received an email stating the next item has been dispatched. That's 7 working days since I ordered the item. I bought from Forbidden Planet simply because they had both of the items in stock however desperately wish I hadn't now and simply bought each item from 2 different shops. I now have to wait for this item to be delivered. If it takes the maximum 5 working days, it will be 13 working days… Read Full Review

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“amazing comic bookstore ”

Written on: 08/10/2016 by RebeccaNielsen384 (1 review written)

really love this shop, spending all my money on this very awesome clmic bookshop!… Read Full Review

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“Batman Jock Litho”

Written on: 05/10/2016

Received my order over here in the states in a box that was crushed, half opened and had a green "damaged" sticker on it. Nervously I opened my package expecting the worse but thanks to Forbidden Planets job on packing my prints and comics everything was in mint condition. Super fast shipping and a great job all around from these guys. I wouldn't hesitate to order again from them even though I live in the US. Thanks!… Read Full Review

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“Is a delay in shipping normal?”

Written on: 05/10/2016

Placed the order, 6 days ago, before 11am on the first day, so could have possibly seen sent that day. Confirmation of shipping sent today so say it's just been shipped. The boys birthday was yesterday, and although it was a possibility of it arriving on time, although 3 days With delivery I would have though would be enough, i obviously didn't take into account that it wasn't going to be sent until the next week. … Read Full Review

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“rubbish postage”

Written on: 02/10/2016 by Bradley413 (1 review written)

I placed the order on 22.09.16 and got an email confirmation. That was a Thursday. I then received an email saying been despatched on the following Tues 27.09.16. (I received Friday 30/09/16). I then remembered I had paid 2nd class post at £5.50. I have checked with my local Post Office and found the total price payable for 2nd is 75p. Why did I have to wait over a week for delivery? Why did I pay so much. It falls into Large Letter but the weight made it 75p, NOT £5.50. Your return… Read Full Review

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“Don't bother pre ordering”

Written on: 30/09/2016

I won't be bothering to pre order items again, having pre ordered the full sets of Dark crystal and Labyrinth pop vinyls in July due for release in September and October. I was pleased to get a dispatch notice for the Labyrinth figures but then realised that Aughra was not being sent with the other figures, I checked online to discover Aughra listed as out of stock, no notification was sent that I would not receive one of the figures and no details of when they might be in stock either. Being… Read Full Review

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