Forbidden Planet Ltd Reviews - www.forbiddenplanet.com

★★★☆☆
3.2 / 5
333
56.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Poor service”

Written on: 03/05/2017 by Neverontime (1 review written)

I pre order my comics as well as friends and my son. Always way behind shop arrivals, ordered 10 Batman #21 lenticular and received none, items that come out on the same day I get in 2 different deliveries 2 days apart!… Read Full Review

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“ Guardians Of The Galaxy Vol. 2”

Written on: 18/04/2017 by PAF1 (1 review written)

Great item! Fast & friendly customer service @ check out, too. Good job, Forbidden Planet! I can't wait to wear my Star Lord GOTG Vol 2 T-SHIRT to work on casual Friday. Highly recommend ;) Thanking you in advance for your attention to this matter Regards, … Read Full Review

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“REH Books & Serenity”

Written on: 07/04/2017 by Salisburyjc467 (1 review written)

I was really pleased that a they had a set of REH books that I didn't know about - all displayed on the same page - unlike some sites where you have to trawl through pages of repeated items and still are not sure if you've seen the whole set. I was also pleased that they sold Serenity graphic novels cheaper and with cheaper postage than 'Things From Another World', Thanks… Read Full Review

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“Happy”

Written on: 06/04/2017 by Lukasd278 (1 review written)

Item was out of stock at store so I've ordered online. Therefore slightly disappointed that i have had to pay for delivery but otherwise happy. Would order again… Read Full Review

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“comic book review”

Written on: 04/04/2017 by McGuire475 (1 review written)

This is the first comic book I have ordered and it has come very quickly in mint condition. it is an amazing chance for comic book readers to start where the characters began… Read Full Review

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“The Complete Book Of Gerry Anderson's UFO (Hardcover -...”

Written on: 31/03/2017 by theprisoner6 (1 review written)

Great item and super-fast shipping to the states! Will definitely recommend (already have) and purchase from again. Thanks! … Read Full Review

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“Worst service ever!!!”

Written on: 29/03/2017 by pmMunoz321 (1 review written)

Ordered a scarf in December, they inform me they are delivering in March. Have tried to cancel this order but it is impossible to do on there website. DO NOT ORDER FROM THIS COMPANY… Read Full Review

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Fpcustomerservice's Comment

Written on: 03/04/2017

Hi there,

We are sorry to hear you are having problems with your order.

If you email us with your order number we can take a look into this for you.

Kind Regards,
Forbidden Planet Customer Service

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“First Class Service”

Written on: 25/03/2017 by Layne271 (1 review written)

I ordered UFO book by Chris Bentley. First off Forbidden Planet website is easy to order items. My book arrived 3 days after ordering it, best packaged book i ve ever received. Will definately use Forbidden Planet again… Read Full Review

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“Great service ”

Written on: 17/03/2017 by zhHiggins284 (1 review written)

the service was great they helped me a lot however they couldn't tell me any specific dates… Read Full Review

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“Autographed POTDC Comic #1”

Written on: 14/03/2017 by Habidabad (1 review written)

comic was very well packaged, very fast international shipping to the United States, correspondence was very efficient, will definitely do business with again… Read Full Review

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“Poor Packaging”

Written on: 12/03/2017 by 301Larson (1 review written)

Hi. Im dissapointed in my latest delivery. The Comics were folded in the corners and spines. I am a newbie comic collector. Tried from you guys a few times. But this time, Im not happy upon seeing my orders. The box it came was also not in its compact shape. Any resolution?… Read Full Review

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Fpcustomerservice's Comment

Written on: 13/03/2017

Hi there,

We are very sorry to hear this, if you email us with your order number we will take a look into this for you.

Kind Regards,
Customer Service Team,
Forbiddenplanet.com

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“An amazing Comic book shop”

Written on: 08/03/2017 by 346Murray (1 review written)

First off, they have AWESOME variants. Not all comic shops have store exclusive variants and some of the ones that do, their variants are not great. Forbidden Planet's variants on the other hand are just flat out awesome. Their variants are so awesome that I had to find a way to have them delivered to the US. They were very helpful with the shipping information. I was surprised by the reasonable shipping costs to the US. The bottom line is, if you want awesome variants, helpful customer… Read Full Review

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“Excellent”

Written on: 08/03/2017 by Quinnwl206 (1 review written)

Great website very reliable… Read Full Review

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“Forbidden Planet Comic Capers”

Written on: 21/02/2017 by AlexChandler39 (1 review written)

Have ordered online certain comics, always come quickly and packaged well! The selection is amazing and it is easy to set up a subscription as well! Just as much fun going into one of the stores as well but ordering online saves a lot of hassle!… Read Full Review

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“Simple the best”

Written on: 11/02/2017 by Jeramiah124 (1 review written)

Forbidden planet makes ordering easy as pie,comics always come in a secure package with updated emails from them about my order,would highly recommend to anyone!… Read Full Review

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“Terrible comic packaging”

Written on: 09/02/2017 by degreesofseparation (1 review written)

Forbidden Planet were originally a comic book store, starting life in Denmark Street in London. I visited a few times on trips to London in the 80s. Oh how they have forgotten their roots! They should know that comics are precious to collectors, we want near mint copies of our new comics; using current grading parlance, we want 9.8s or at worst 9.6 comics. But the way they are handled and shipped by FP make this a rare chance of happening. First they stuff as many as SIX comics in a bag… Read Full Review

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“Easy to use, item well packaged and arrived in good...”

Written on: 06/02/2017 by Tony431 (1 review written)

Easy to use, item well packaged and arrived in good time. Will definitely use again. Thanks… Read Full Review

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“Bad communication”

Written on: 31/01/2017

I found Forbidden planet services rather slow and less informal. For instance I Pre-Ordered an item Sunstone volume 5 on the 11th of January 2017 that never came on the predicted date the 18th of January, there was no information informing customers if it had been changed or if it was late and left in the dark until I had to contact customer service on the 19th to get an understanding of the situation. I ordered from the international co.uk but I was told on the 20th it was sent from another… Read Full Review

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“good service, shame about courier service used”

Written on: 26/01/2017 by Zarau33 (1 review written)

The dpd couriers service are the most annoying and money grabbing dispatch service I have had the misfortune to deal with. Not being aware that this company was delivering my parcel and not Royal Mail, has made the last 3 days very stressful, trying to get my item. There normal delivery times are when you are at work, impossible to try and make easy alt arrangements. To have a week day evening delivery you have to pay £10, Saturday delivery £5 and customer help line that charges extreme… Read Full Review

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“Slow, slow, slow”

Written on: 13/01/2017 by Youngxv490 (1 review written)

Order for a comic placed on 04/01, dispatch email not received until 09/01, still no item received at the end of the 3 - 5 days quoted for delivery. Compare this with the comic shop found on Amazon; order for same comic placed on 08/01 when I was bored with waiting for FP, dispatch email received 09/01, comic received 11/01. Pathetic… Read Full Review

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