Forbidden Planet Ltd Reviews - www.forbiddenplanet.com

★★★☆☆
3.2 / 5
224
57% of users recommend this
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Latest Reviews

“Did not send what i ordered”

Written on: 28/08/2016 by 191RossiItalian (1 review written)

I ordered a signed copy of 4 kids walk into a bank and have received kingpin 1 civil war 2 Not the same thing Very disappointed… Read Full Review

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“geat books would recomened”

Written on: 28/08/2016 by Floydzs403 (1 review written)

i really enjoyed the book and the delviered very quick i would recomend this to a friend or family… Read Full Review

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“Best is always forbidden ”

Written on: 26/08/2016 by dooferme (1 review written)

Ordered, paid, posted, delivered. What more does anyone want. Quality is always first. Forbidden planet is the one for me. So let's party… Read Full Review

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“Awesome shop with great service! ”

Written on: 25/08/2016 by ryanmills (1 review written)

Order of here a lot, everything comes packed very well and all good value compared to other places! If you're looking for the latest comics, graphic novels, or any other pop culture figures/collectables then this is the place! In all honesty I don't have a bad thing to say about this place, easy to use for your subscriptions, everything comes on time and never had a problem! Also if you get the chance to ever visit there shops, especially the London one in Covent Garden then do it. It's amazing… Read Full Review

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“How come. This mag in shops for over week and a half. ...”

Written on: 22/08/2016 by 139Vaughn (1 review written)

How come. This mag in shops for over week and a half. And know. You post it out. Star trek beyond. V poor… Read Full Review

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“Coukd be better”

Written on: 22/08/2016 by Jorgensen83 (1 review written)

I purchased 2 comics that had already come out. It took just under a week to dispatch and a week to arrive. When I was in the physical store I was charged twice for the same comic… Read Full Review

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“Great service but shipping of items took a while”

Written on: 17/08/2016

I loved the variety of merchandise available from the endless amounts of comics to the figurines, my only problem was that I ordered a comic on a Wednesday and it was dispatched the following Monday and then will take 3-5 days to get here. But overall great… Read Full Review

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“Good service? NO”

Written on: 15/08/2016 by firefly12 (1 review written)

I ordered this item months ago, in fact so long ago I'd forgotten ordering it. Will I order anything more from Forbidden Planet? No… Read Full Review

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“Still waiting 10 days later...”

Written on: 15/08/2016 by BoydieBoy86 (1 review written)

I placed my order on 5th August, it is now the 15th and still no sign of my order. This was a leaving gift from my former colleagues, just as well because had I payed good hard cash I'd be possibly be angry right now. It took 5 days just to dispatch, which I personally think is shocking for a company of this magnitude. Disappointed is an understatement. Am I likely to use Forbidden Planet again? Not if I can go ANYWHERE else. I assumed, as their prices were slightly high compared to other… Read Full Review

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“Best online merchants store I've ever used!”

Written on: 15/08/2016

I seriously love this website. As a collector of Pop Funko products, I was so happy to find Pop Vinyls online for £8.99 instead of having to pay £12-£15 for them in-store. I've also ordered comics from Forbidden Planet and they've always arrived in perfect condition with the comic sleeve and board to store them in. Another thing I particularly like is the fast processing and shipping - the longest I've waited was only four days, usually I get a confirmation email 2-3 days after placing my… Read Full Review

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“Dispatch time too long”

Written on: 12/08/2016 by NatalyPike (1 review written)

ordered items at 10:30 ish on a Friday and items not dispatched until almost 4 full business days later 5 if you count a Saturday. Delivery charge is quite high in comparison to other suppliers within the UK and also gives slower shipping of up to 3-4 working days meaning over a full working week for order to receipt. Very disappointing, I would not use the service again without knowing of a major improvement in turn around… Read Full Review

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“Nothing”

Written on: 08/08/2016 by Scottiboy123 (1 review written)

Ordered a few comics off these still nothing I understand some are pre ordered but they have been released now and they are saying they have been despatched !!!!!!… Read Full Review

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Fpcustomerservice's Response to Scottiboy123's Review

Written on: 09/08/2016

Hi there,

Thank you for your review.

If you email us with your order number we should be able to have a look into this for you!

Kind Regards,
Customer Service Team

Forbiddenplanet.com

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“Repeatedly poor customer service”

Written on: 08/08/2016 by SB1989 (1 review written)

I don't like to give negative reviews in general, but I encountered a whole string of frustrating issues when placing my order with FP none of which an apology was made for. After receiving no dispatch notification a week after I placed my order, I got in touch to ask why. I received a response several days later that the system had for some reason not registered my order and that they would send it out that day. I was disappointed that there was no apology or concession offered at that… Read Full Review

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Fpcustomerservice's Response to SB1989's Review

Written on: 08/08/2016

Hi there,

Thank you for your review.

We are very sorry to hear about your experience using our service. We can assure you that you would never be charged extra postage and would only be billed for the total agreed at checkout.

We are very sorry for the delays with your order and any inconvenience caused.

We hope that you shop with us again and enjoy your experience!

If you have any problems let us know.

Kind Regards,
Customer Service Team

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“Great Service!!”

Written on: 08/08/2016 by darrenwallace (1 review written)

I have been speaking to a Great guy called Cain he refunded me for a Past comic I hadn't received plus Postage Cost & stopped the pesky E-mails I was receiving all around great experience would buy from again!!… Read Full Review

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“Goods Received Are Not EU Compliant”

Written on: 05/08/2016 by ChanceSherwood (1 review written)

We have received items that are not compliant with EU selling regulations and, as such, could present a risk to EU citizens… Read Full Review

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Fpcustomerservice's Comment

Written on: 05/08/2016

Hi there,

Thank you for your review.

Could you please email us with your order number and more information regarding this query?

Kind Regards,
Customer Service Team

Forbiddenplanet.com

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“Packaged 4 books in same bag without backboards”

Written on: 28/07/2016 by hgRamsey475 (1 review written)

All for books from my previous order had there corners damaged as they had been crammed into 1 bag with no backboard protection. Despite being in a cardboard envelope the corners of this where damaged and a score mark on the front so even packaging was damaged. I'd return them if I thought I'd get any better but numerous books bought with poor packaging… Read Full Review

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“Perfect”

Written on: 19/07/2016 by RoninShepherd331 (1 review written)

Very quick delivery, packaged well, and in perfect condition as always. Thank you! :)… Read Full Review

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“posters arrived damaged”

Written on: 16/07/2016 by Tarynz337 (1 review written)

Ordererd 2 Lord of the rings posters for my boyfriend and they arrived ripped along the edges and with permanent creases throughout. I shop at forbidden planet fairly frequently and I don't want this to be a reflection of my opinion of the store. I think in this instance I've just encountered a bit of bad luck. Not sure I will be ordering posters from here in the future… Read Full Review

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Fpcustomerservice's Comment

Written on: 19/07/2016

Hi there,

Thank you for your review.

We are sorry to hear that you received damaged posters. If you email us with your order number we can have a look at this for you and see if we can source some replacements.

Kind Regards,
Customer Service Team

Forbiddenplanet

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“great comic selection ”

Written on: 16/07/2016 by McKinnon63 (1 review written)

Love the amount of comics you can get and that I can get them deliverd to me… Read Full Review

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“Great products, expensive postage”

Written on: 13/07/2016 by Moran209 (1 review written)

Huge range of awesome stuff online, got exactly what I was looking for as the item I wanted wasn't in stock in the London store. However, I am disappointed that the postage was £4 for just a t-shirt and that was second class mail that took nearly a week to deliver. Order number 50848948… Read Full Review

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