Forbidden Planet Ltd Reviews - www.forbiddenplanet.com

★★★☆☆
3.2 / 5
363
57% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★☆☆☆

“Tshirt ruined colour ran”

Written on: 19/09/2017 by 107Schmidt (1 review written)

Order no:(5114256), Label on this tshirt said wash 40 degree was i washed on 30 degree wash colour ran, i have a very upset teenager as this was a present for my son for passing exams.how do i send a photo as proof of the damage? Also a very unhappy mam Kind regards, Aisling collins. … Read Full Review

Fpcustomerservice's Comment

Written on: 20/09/2017

HI there,

We are sorry to hear about this, if you email images and details of this to us with your order number we can have a look into this for you.

Kind Regards,
ForbiddenPlanet.com

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★★★★★

“Thank you, I received my order today, very well packed...”

Written on: 15/09/2017 by foxdeltatwo (1 review written)

Thank you, I received my order today, very well packed and everything in prime condition as expected and will certainly be buying from you again. Regards … Read Full Review

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★☆☆☆☆

“Where´s my book?”

Written on: 14/09/2017 by mpiragibe (1 review written)

I was told that my purchase would be delivered on the 11 of sepetember. It´s the 14th and I haven´t received it yet. Besides this, the site registers that my purchased is "closed". I would like to know what could I do to receive the comic I bought or if it would be better to request refund… Read Full Review

Fpcustomerservice's Response to mpiragibe's Review

Written on: 14/09/2017

HI there,

When an order is listed as closed this just means it has ben completed on our side so may still be on it's way to you. If you email us with your order number we can take a look into this for you and see if it is likely in transit or if something has gone wrong!

Kind Regards,
ForbiddenPlanet

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★★★☆☆

“how long to get graphic novel”

Written on: 10/09/2017 by reviewtt7 (4 reviews written)

The prices are good and there are some great products but it took them nearly a year to send the graphic novel I bought… Read Full Review

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★☆☆☆☆

“Worst company”

Written on: 09/09/2017 by nrFrazier125 (1 review written)

Ordered a figure on 27th August still has not arrived contacted by email which is a total joke even if you do getba reply takes days i have had a dissappointed wee boy who.has been coming home from school expecting it to be delivered finally had to phone the company probably cost a fortune if it does will be wanting reembursed for the call. No apology just ordered again not acceptable… Read Full Review

Fpcustomerservice's Comment

Written on: 11/09/2017

Hi there,

We are sorry that you have not received your item.

If you email us with your order number we will be able to take a look into this for you.

Kind Regards,
ForbiddenPlanet.com

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★★★★★

“Best comic shop ”

Written on: 05/09/2017 by 500Walton (1 review written)

Always order from here! Dispatched quick! Usually bagged and boarded. Most variety and up to date comics… Read Full Review

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★★★★★

“Great shops, great mail order”

Written on: 25/08/2017 by comixmsf (1 review written)

Ordered final couple of Charley's War volumes online since Birmingham shop had run out. Online price very reasonable and at just £2 total postage for both , ended up a very good deal. Ordered late on Saturday , very well packaged books arrived Thursday morning. Excellent service , I will return!… Read Full Review

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★★★★☆

“deliveries need to be quicker”

Written on: 24/08/2017 by JaidynCooper (1 review written)

i ordered a product and since they don't work on weekends i now have to go on holiday and not take it my product with me like i had planed… Read Full Review

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★★★★☆

“Online ordering”

Written on: 23/08/2017 by Dawsondw385 (1 review written)

Quick turn over time from ordering online to being despatched the next morning now just waiting for it to arrive :) … Read Full Review

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★★☆☆☆

“Shipping needs work. ”

Written on: 23/08/2017 by Irishways (1 review written)

I was very interested in two titles that the site had, so I decided to give them a shot. The prices were very reasonable and I've heard of them before so I figured it go smooth. First there was a weird, order, but need to confirm or it's not ordered. Then after that was handled, I waited. Not the longest of shipments, I do understand it was coming from across the ocean. So today I received the titles. And here is my issue. Both books were damaged upon arrival. The spines have several spines… Read Full Review

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★☆☆☆☆

“Slow dispatch slower postage. ”

Written on: 18/08/2017 by BruceWillser (1 review written)

I don't have what I ordered yet so this review focuses on the dispatch and delivery aspect of the experience. Possibly we are spoilt by Amazon, super efficient next day delivery etc, but I ordered a single comic on Monday. It finally dispatched on Thursday at close of business, with an accompanying email telling me it'll take 3-5 working days. Worst case a nine day turn around, with a £3 postal charge. The comic was a tenner, so approximately a third of the items cost on top for postage to… Read Full Review

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★★★☆☆

“Shipping costs more than my order itself to Canada”

Written on: 17/08/2017 by CidRaines (1 review written)

Forbidden Planet has a good variety of products that are hard to find in Canada. I was happy to find some Limited Edition Slipcase books that are not available here. I placed an order and waited for the email to tell me how much my tracking would be, and at my greatest surprise, it was slightly more than my order itself due to the weight. So my total ended up doubling itself. I was not happy at all. I had to order these to secure copies which are now out of stock. There was nothing they could… Read Full Review

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★★★★★

“Just perfect service”

Written on: 16/08/2017

Very happy with my online purchase from Forbidden Planet. Good price, prompt delivery and arrived very well packaged. Couldn't be happier with it all and will definitely be a return customer. 100% satisfied!… Read Full Review

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★★★★☆

“bought a childs book”

Written on: 14/08/2017 by doTobin382 (1 review written)

I ordered a book delivery within 1 wk. No problems with payment. Happy with service given would order again… Read Full Review

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★★★★★

“Great service!”

Written on: 05/08/2017 by Noraf123 (1 review written)

Earlier this year I subscribed to The Walking Dead comics, and I have not been disappointed with the service so far. Each comic arrives very well protected. And I am informed of all parts of the ordering process. I highly recommend Forbidden Planet for subscriptions and buying other goods from… Read Full Review

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★★☆☆☆

“Disappointing Online Service from a specialist”

Written on: 04/08/2017 by Mercedes65 (1 review written)

For a dedicated retailer, the online service is not good enough. An order should not take 2 days to pick and despatch. I ordered five items that were listed as in stock. Only on receipt of the despatch confirmation do I find out that only three are being supplied (all of which are presents and one book being sent is a volume two without the volume one I also ordered). I have no idea if the others are to follow or if that is it. The postage charged for 3 items is the same £5.50 I was quoted for… Read Full Review

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★☆☆☆☆

“Poop”

Written on: 02/08/2017 by Nicky19811111 (1 review written)

Shows a whole box of cards but you only get one packet of cards .... complete rip off when you can get a pack for a quid yet my autistic son paid five quid for what he thought was a whole box of cards not just one packet ..... very disappointed… Read Full Review

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★★★★★

“Great Selection of products ”

Written on: 28/07/2017

Forbidden Planet has a fantastic selection of products and a wide range of events too, at certain stores. Shopping online was hassle free, and certainly very satisfactory. Delivery takes quite a bit of time however, and could be improved. But despite the shipping, their website always appears to be working and a joy to shop from; I would recommend Forbidden Planet to all!… Read Full Review

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★★★★★

“The only place to buy your artbooks ”

Written on: 28/07/2017 by TatianaPatton347 (1 review written)

A great variety of books at a good price, fast and secure shipping. I buy all my artbooks on Forbiddenplanet.com… Read Full Review

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★★★★★

“Great company”

Written on: 27/07/2017 by Talimro (1 review written)

Ordered an item. Good price. They contacted me to make sure I was okay with the shipping charge (international). The item arrived early in very protective packaging. I will be buying more from the company… Read Full Review

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