written by Houghton249 on 03/12/2016
I ordered 2 items one a Star Wars mug for £1.99 the other the pre order Negan bat. They told me the postage for both items but they've sent the mug first and charged me over £5 for postage and they will charge me again for postage if the Negan bat when that comes out on 7/12/16 so I'm going to get charged twice for the same order costing me well over £10 I'm not impressed
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Fpcustomerservice's Comment
Written on: 05/12/2016
Hi there,
Postage is only charged once, when the first item is despatched. So even if you have numerous items with different pre-order dates, as they are released you will only be charged for the items themselves.
I hope this helps!
Kind Regards,
Forbiddenplanet.com