Over 1 year to deliver a single issue!

Forbidden Planet Ltd - www.forbiddenplanet.com
★★★☆☆
3.3
57.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

OldManNelson's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Over 1 year to deliver a single issue!”

★☆☆☆☆

written by OldManNelson on 02/02/2016

My order has been completed! I got an email telling me the dispatch date for a comic I ordered was 1st February 2016...for a comic I ordered on 11th December 2014!! (I had to look this up).
So far I'm not really liking Forbidden Planet. Their subscriptions seem to start on a random issue (I will see a new comic release on pre-order with the tag asking me to subscribe so I never miss an issue and I wont get that issue or the one after it, but the one after that...so I end up back ordering issues)
It's only sheer lazyness that has kept my account open.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Fpcustomerservice's Response to OldManNelson's Review

Written on: 02/02/2016

Hi there,

We are very sorry to hear about your experience, If you wanted to email us we can investigate this issue for you.

Kind Regards,
Customer Service Team

Forbiddenplanet.com

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