Written on: 14/03/2014
I placed an order with Forbidden Planet on a Sunday. It took them till the following Friday to actually dispatch it.
Paying £4 for a 2nd class royal mail delivery for 1 t-shirt is pretty steep – this price would have been fine if it included a bit of speed of service.
To me, 5 whole working days to dispatch is not acceptable. People ship things to you faster from Ebay.
To make it worse I emailed Forbidden planet asking why it had not yet been dispatched. I received no reply to that message what – so – ever.
I will not use this store again.
As rated by our community of reviewers
" Fast shipping " Read More
" Poor packaging " Read More
" Great shop " Read More
" Horrible customer service " Read More
" Service to shout about " Read More
Written by MarkJefferies