Written on: 28/01/2014
I pre-ordered a product (BMO plush) for a friend as a Christmas present on the 5th January. The product was due for release on 15th December, when I wouldn't be able to buy it from a shop. I was under the impression that, even as a pre-order, the gift would arrive at least before New Year. However, it wasn't until the 27th January that I got the confirmation that it was being shipped. By this time I was questioning whether I had even ordered anything, and was considering finding a shop and buying one myself. The fact that it took over 50 days for this product to even be shipped is appalling and I expect this to be significantly improved. I won't be ordering anything from here again, and will buy from a different website or shop.
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