Slow Delivery

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Smithe97's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Slow Delivery”

Written on: 28/01/2014 by Smithe97 (1 review written)

The products you stock are great but why does it take so long to deliver, I paid 3 pounds yet you still send it second class! I ordered nearly a week ago and you are only just shipping it. I needed it for a present and I though a bit over a week would be plenty of time, obviously not.

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Fpcustomerservice's Response to Smithe97's Review

Written on: 29/01/2014

Hi there,

We're sorry to hear of the disappointment with your order.

We do currently only ship second class - unless an item or order is over £50 and then it would be via a courier - with full details of delivery time in our FAQs.

However, have you been in touch with our team via the 'Contact Us' form regarding the delay, so we can look into this further for you?

Kind regards,
ForbiddenPlanet.com
Customer Service Team

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