Action figure purchase

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Smitty76's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Action figure purchase”

Written on: 04/01/2014 by Smitty76 (1 review written)

I ordered an action figure for my daughter for Xmas and it was advertised 'in stock', when I phoned to check on its status on 23/12 I was told its on pre order and won't be in till new year, I cancelled my order then and there on the phone, postmans just been, guess what he has just delivered? Yes my cancelled order!! What a joke and thanks for putting a spoiler on my daughters Xmas.

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Fpcustomerservice's Response to Smitty76's Review

Written on: 06/01/2014

Hi there,

We're sorry to hear of the disappointment caused with your order. Have you been in touch with our Customer Service, so we can investigate this for you further?

Kind regards,
ForbiddenPlanet.com

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