rubbish customer service

★★★☆☆
3.0 / 5
53% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“rubbish customer service”

Written on: 16/12/2013

Not only do they take the money and then dont dispatch your order they take orders that are instock on website they then dont inform you that the item wont be delivered for 3 months you only find out when you (at your cost) phone to chase up your order.all in all poor service and I will never order from them again.i now have 1 week to replace my sons Christmas gift

  • numerous items

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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