not impressed

★★★☆☆
3.0 / 5
53% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“not impressed”

Written on: 10/12/2013

Haven't received my item yet, I doubt there will be an issue with the item. My issue is with the process and dispatch time for orders placed. 9 days after submitting my order, it has been dispatched. That isn't good enough. I have avoided purchasing from you previously as it takes far too long for items to be sent. I have had to cancel a previous order also as it hadn't even been dispatched by the time I needed it for even though I ordered it well in advance.

The products are excellent but as I said, my issue is with the process and dispatch timescale. This is the one thing that makes me avoid using your site.

  • Batman bank

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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