Well over priced

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max.talk's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Well over priced”

Written on: 05/12/2013 by max.talk (1 review written)

All I wanted was £30 of Forbidden Planet vouchers for a Sci-Fi made child relative. I ordered on linke and for the 'honour' of spending £30 was charged £5.50 postage and packing for an item that would have cost no more than a 2nd class stamp. Even if the vouchers were sent recorded delivery it would not have amounted to more than £1.50.
Shockingly overpriced p&p with a one-size-fits-all mentality from the company it appears.
I did send an e-mail to customer services but that e-mail, so far, has been totally ignored.
Won't be ordering again!

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Fpcustomerservice's Response to max.talk's Review

Written on: 05/12/2013

Hi there,

If your order only contained Gift Vouchers, then your postage would have been reduced and these are despatched via recorded delivery.

If this hasn't happened with your order upon despatch, please do get in touch with your order number and we'll investigate this for you.

Kind regards,

ForbiddenPlanet.com
Customer Service Team

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