Expensive shipping & poor service

3.2 / 5
56.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

TeddyLogan's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Expensive shipping and poor service”

Written on: 18/11/2013 by TeddyLogan (1 review written)

After paying £5 postage for a dvd you wouldn't be blamed for thinking it would be delivered on time.

Instead it took nearly 2 weeks to dispatch and even then it was 2nd class post that only cost £1.10, taking nearly another week to arrive.

Upon arrival the dvd was not even new and sealed, the cellophane wrapping had been opened and the cardboard insert had been removed.

This company is a total rip-off and I completely regret ever using them.

  • The Animation: Box 1 (Blu-Ray/DVD) £24.99

    Goods purchased & cost

  • Up to a week late


  • Customer Service

  • Quality of website

  • Value For Money

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