Written on: 08/11/2013 by Foggy_x (1 review written)
Having ordered the item and having the "in stock" item confirmed to be processed in the delivery center on the 2nd the money had still not come out of my account by Thursday the 7th, I emailed forbidden planet telling them to immediately cancel my order as the BIRTHDAY I bought this it for is TODAY Friday the 8th, they emailed me back to tell me that they "could not find the order" which is really strange as they sure as hell found my bank details TODAY to take the money for the item I no longer require as I picked up the same item from a different store for a fiver less anyway. One of my friends had the same problem with this store an it took them 2 days to reply to her email at which point they had already dispatched the item. This is still unresolved and I would not recommend this website to anybody EVER. What would I have liked to know before I made my purchase? That it was going to take you over a week to bother to even take payment for the item let alone delivering the thing!
As rated by real users
" Pathetic service " Read More
" Excellent service & product " Read More
" Worst service " Read More
" Complete joke of a company avoid at all cost!!! " Read More
" Brilliant Service, Beautiful statue " Read More