requiring customer to check their e mail before you fill and

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kevinbradley's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“requiring customer to check their e mail before you...”

Written on: 30/09/2013 by kevinbradley (1 review written)

Who knew. After waiting a week for my book, I happened to check my e mail and what did I find? An e mail from Forbidden Planet telling me they needed me to o k them filling and shipping my order. If I had not checked my e mail they would have "cancelled my order" Huh. Who knew. I just hope I get my book, as Neal Asher is almost unknown in America. Imagine that, the worlds best science fiction author, and a nation of 300 million people do not know about him. If I was him I would get a new agent. Hope to see my book soon. Did I miss the part about having to check my e mail or what?

  • book Jupiter War by Neal Asher

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Forbiddenplanetcustomerservice's Response to kevinbradley's Review

Written on: 01/10/2013

Hi,

If you're in the UK or EU, the postage will be worked out automatically at the checkout stage. If you're outside the EU, we always send shipping quotes for every order.

We do this as an opportunity for customers to either cancel or confirm because international postage rates can vary so much.

If you have any other questions, please do get in touch via our Contact Us form on our website.

Best regards,
Customer Service Team

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