Long time to wait

★★★☆☆
2.9 / 5
51% of users recommend this
  • Customer Service

  • Quality of website

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Guest's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Long time to wait”

Written on: 03/09/2013

Nearly one month on I have received an email to say my goods have been dispatched. It was not clear on the site when I ordered it would take this long, this could have been made a lot clearer. I received no email to say how long it may take. I have emailed customer service twice for updates. The first time I was told the tshirt was being dispatched that day. A week later, still nothing and after a second email received a dispatch email. Will wait to see when it arrives. Unfortunately was for a birthday present which past a couple of weeks ago. I was happy to pay the full price and postage so I had the present for the birthday but would not have done so if I knew it would take so long.. Very disappointing.

  • Tshirt £20 including p and p

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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