Delivery lets the whole store down

★★★☆☆
3.0 / 5
53% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet Ltd - www.forbiddenplanet.com

“Delivery lets the whole store down”

Written on: 16/08/2013

Great range of goods, well priced, however I was very disappointed with the delivery of my item. There was no option at check out that would enable a buyer to choose faster (more expensive) or slower (cheaper) delivery. There was no estimate for when the item would be delivered. £4 for delivery seemed reasonable, until I found it has taken a week for the item to even be despatched, and I have been informed that it has been sent by Second Class post! I probably wouldn't shop here again because of this.

  • Iron Man Star Industries T Shirt

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit forbiddenplanet.com

Cow059's Comment

Written on: 22/08/2013

Seriously....they tell you the cost and delivery is so fast. I have NEVER had a problem...shame you have encountered this.

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