Written on: 29/06/2014 by Batcheloryu55 (1 review written)
I ordered several items from Forbidden Planet in November. I am still waiting for them today. Shocking. Several emails to customer service later, I have been advised that my order wasn't processed correctly (I was fine with this, it happens) and my items are now out of stock. Great. What us more annoying is that the items I am waitmg for are now in my local FP shop.
The company seems very disorganised with little regard to the customer. I have asked for compensation (in the least I would expect some vouchers) but was told "It's not our problem so no". I am very angry as the items were Christmas presents that I ordered in plenty of time for. It wouldn't be so bad if the company were bothered.
I willing be buying again and I urge others to avoid.
As rated by our community of reviewers
" Don't bother pre ordering " Read More
" Fast shipping " Read More
" Great shop " Read More
" Horrible customer service " Read More
" Service to shout about " Read More
Written by MarkJefferies