Written on: 23/07/2013 by Zapata1 (1 review written)
I ordered what was listed on their website as an in stock Doctor Who mug.
6 weeks later and there's no sign of the mug being delivered and NO communication at all from Forbidden Planet.
I remember ordering stuff as a teenager in the 1970's when mail order was then the height of shopping sophistication that arrived quicker than this mob can deliver.
A key point that other reviewers have pointed out here. Ignore it at your peril!
Its totally obvious that despite their attractive; comprehensive and easy to navigate website, they hold no actual stock whatsoever in their so called Sci-Fi Warehouse. This is, stupidly i know, the third order i've placed in recent years with them. Every order has been placed on a in stock item and they've screwed up every single time. I should have known better.
Most of their stock can be easily sourced through the likes of Amazon, Ebay, and many other more trustworthy retailers. Please, save yourself a lot of pain and try some of these, instead of opening up a world of grief by ordering through Forbidden Planet.
As rated by our community of reviewers
" Fast shipping " Read More
" Poor packaging " Read More
" Great shop " Read More
" Horrible customer service " Read More
" Service to shout about " Read More
Written by MarkJefferies