Waited 7 days to be told item no longer in stock

Click here if this is your business
★★☆☆☆
1.5 / 5
16% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet International - www.forbiddenplanet.co.uk

★☆☆☆☆

“Waited 7 days to be told item no longer in stock”

Written on: 11/04/2013

I ordered an item for my husbands birthday well in advance. However, 7 days later I was informed they had sold out of the item.

It seems they don't know how to manage there stock, or provide good customer service.

Having worked in retail I am well aware with how orders should be managed. Seven days to realise they no longer had this product is ridiculous. I could have ordered from somewhere else had I have been informed in adequate time.
I will never buy from them again. Avoid at all costs!!

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review