Lack of Customer Service

Click here if this is your business
Forbidden Planet International - www.forbiddenplanet.co.uk
★★☆☆☆
1.5
16.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

christ1974's review of Forbidden Planet International - www.forbiddenplanet.co.uk

“Lack of Customer Service”

★☆☆☆☆

written by christ1974 on 28/02/2013

I ordered a group of products and they did not arrive after 10 days.

When I rang them they told me the products were out of stock and the website was not live. I asked why they had not informed me by e-mail they didn't answer. I also asked when the stock would be available and they had no idea?

Very Poor Customer service.

I found everything I wanted to order on Amazon, in Stock and cheaper

  • Clothing £50

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0