not all doom & gloom

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  • Customer Service

  • Quality of website

  • Value For Money

fiesta08's review of Forbidden Planet International - www.forbiddenplanet.co.uk

★★★★☆

“not all doom and gloom”

Written on: 21/12/2012 by fiesta08 (1 review written)

After reading some of the reviews (unfortunately after I placed my order) I really expected the worst but I am overall very happy with the company. True some of the items were not in stock initially but I have received 3out of 4of them in time for Christmas (they were dispatched separately one took around a week after order another a couple days longer). I admit, getting through on the phone to them was tricky but I managed on second attempt. Lady on the phone was extremely helpful. I phoned about one of my items arriving damaged and within 3days had replacement sent. One of the items will arrive after Christmas but it's not available anywhere else so I don't mind waiting. All in all probably because I expected so little I am positively surprised.

  • action figures 58 pounds in total

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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