Great company with amazing service, just check the pricing.

Eye on Asia - www.eyeonasia.co.uk
★★★★☆
3.9
77.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Eye on Asia - www.eyeonasia.co.uk

“Great company with amazing service, just check the...”

★★★★★

written by on 12/10/2015

I first ordered from Eye on Asia via their eBay store. The service was great and the item came well packaged and really quickly. This was for the Dusk Maiden of Amnesia Complete Collection DVD. It came with tracking too! Great, faultless, perfect service!

I then decided to check out their dedicated website and placed an order there too for Gantz and Ergo Proxy. The website is really easy to use and they have a great variation of stock. Anime DVD collections can be so confusing (lots of different ones all called 'complete series/season' or 'collection' but all containing different things - usually because the US, AU, Japan and UK all get different box sets which include different things) but their stock is vast and seems to include everything for the titles they do stock. It's all easy to understand with detailed product info.

Some of the pricing was phenomenal, a good £5-10 cheaper than on eBay or Amazon who are 99% of the time the cheapest. Some of their prices were also £5-10 more expensive too, especially for Log Horizon box sets, as an example, which is a shame. I'd rather book an order for a lot of collections in one go, from one provider, rather than from 2-3 places and have to track them all.

I like to build a relationship with a retailer and develop loyalty with ordering from them, but when some items are a whooping £5-10 less on other sites, I can't justify paying it to anyone, and have to order from multiple places. I think there's room for a little more competitiveness on Eye on Asia's site, especially with their pricing.

I received the order that I placed directly. It only took a few days, came by Hermes tracked services and was very well packaged. An amazing service!

The service is great, this website is brilliant!

  • Gantz (£16.99 - £24.99 most other places!) and Ergo Proxy (£19.99 - £23-30 elsewhere at time of ordering).

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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