The BoardGamers - www.theboardgamers.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Nothing... Nada... Zilch! ”
Written on: 29/05/2013
Placed an order twice. Didn't receive anything the first time, but stupidly thought it must have been an error on my part (was done on an ipad, so maybe it hadn't gone through or something). Ordered again, but as below, nothing received. Just concerned as they have card details. Has anyone contacted trading standards?? (read more)
★☆☆☆☆
“Avoid”
Written on: 27/05/2013
After placing an order for several games a week ago I have heard nothing from this company and it is impossible to contact them. I think they are just getting card details from customers as no money has been taken from the card company. I have now cancelled my card. (read more)
★☆☆☆☆
“Avoid”
Written on: 18/05/2013
Ordered game. 15 days later no game and no comms. Nothing taken from account yet. (read more)
★☆☆☆☆
“Not satisfied!”
Written on: 12/05/2013
Same as other comments. Ordered a game and no delivery. Luckily they haven't Aiken any money yet but will inform the bank not to allow them at a later date. They have ignored my e mail and there is no way of contacting them from their website, no phone number or e mail address and when you press contact us or customer services nothing happens! Bad job. (read more)
★☆☆☆☆
“Item Never Arrived”
Written on: 26/04/2013 by trina22 (1 review written)
As others have said, don't trust this site. I ordered something on the 17th April, it is now 26th April. I have e-mailed them twice, to recieve no reply. So I searched for a phone number, grew more suspicious to find there wasn't one. This is why I searched for reviews, and ended up here! Luckily no money was taken! (read more)
★☆☆☆☆
“More of the same”
Written on: 10/04/2013 by nathansurgenor (1 review written)
It would appear that theboardgamers.co.uk are still 'operating' but failing to deliver on goods or anything else. I checked for seller ratings before purchasing and somehow missed this page which means I place an order on the 29th March and, like most pothers here, am waiting on something that will probably never arrive and hoping no money is removed from my account. Try and share this with others who are interested in buying board games online so we can help anyone else avoid such... (read more)
★☆☆☆☆
“Too good to be true???”
Written on: 06/04/2013
Ordered game. Apparently in stock and got confirmation e-mail but nothing forthcoming. No money taken, no game received. Just trying to get this high enough on Google so others aren't duped into ordering. (read more)
★☆☆☆☆
“DO NOT BUY!!!!!”
Written on: 02/04/2013 by shelley81
Like the others on here, ordered a game for my 5 year old son, have to find it else where now. No reply to emails and praying nothing taken from bank account. People like this make me sick!!!! DO NOT BUY AND REPORT! (read more)
★☆☆☆☆
“Didn't arrive (though no money taken!)”
Written on: 01/04/2013
As everyone else seems to have found, no game has arrived. No money was taken however (I was a bit suspicious when the payment page didn't take me to 3D secure!) I'm just trying to bump up the review numbers because there weren't enough reviews for the star rating to show up on the google shopping page, which is what I used to find the company, and if I'd seen the rating I might have thought twice! (read more)
★☆☆☆☆
“DO NOT ORDER”
Written on: 13/03/2013
Same as all the other unfortunates that trusted site, order and bank details excepted then told 'Unfortunately your payment could not be processed. Your credit card will not be charged' Emailed several times no reply, just watching bank statements and praying I have not been ripped off (read more)
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Showing 1 - 10 of 37 Reviews
★☆☆☆☆
“wish I read reviews first”
Written on: 13/03/2013
I ordered the game using my debit card which worried me as I usually use pay pal. It was for £18.00 it stated the payment had not gone through, but all my details were on the page not **** in the place of numbers. I emailed them twice with no reponse. I will check my bank account to see if payment has been taken. :( (read more)
★☆☆☆☆
“Ordered a few games off of their website. I received...”
Written on: 07/03/2013
Ordered a few games off of their website. I received an email confirming the order. It's been a while, no money taken (thankfully) and no goods delivered. I sent a question to them regarding this but I didn't hear from them. Very thankful no money has been taken, I don't hold out hope for a miracle that my goods will materialize. (read more)
★☆☆☆☆
“Tried to buy a couple of games from them, fortunately...”
Written on: 24/02/2013
Tried to buy a couple of games from them, fortunately using PayPal. My money got taken instantly, I then received an email saying that my payment could not be processed and that I wouldn't be charged. I then received another email which was basically a credit note, from which a 'fee adjustment' had been taken, but am yet to get any refund. Fortunately I can claim the money back with PayPal, do not give your bank details to this website!! (read more)
★☆☆☆☆
“Still heard nothing from Boardgamers but did find...”
Written on: 15/02/2013
I previously placed a review on here about theboardgamers.co.uk about not receiving my goods. Today I was trying to find out more information about this company and typed theboardgamers.co.uk in the google search and clicked on the first item that came up. Interesting............... (read more)
Nathansurgenor's Comment
Written on: 10/04/2013
I have also used your online form (3 times) and received no replies. I have sent an email directly to theboardgamers.co.uk with no reply. If anyone finds money taken and no goods delivered report it at: Actionfraud
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★☆☆☆☆
“ITEM NOT TURNED UP BUT MONEY TAKEN!!!”
Written on: 05/02/2013 by FLAHERJ
I like a lot have tried to conatct these people to say game has not arrived but yet again no response!! DO NOT USE !!!!!!!!!!!!!!! (read more)
Tbc-Admin's Response to FLAHERJ's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“DO NOT GIVE BANK CARD DETAILS --- FRAUDSTERS --”
Written on: 22/01/2013 by brady69
*************************************************************************** Please DO NOT USE. *************************************************************************** I ordered two games online. I later received an email stating that payment could not be progressed which was puzzling (plenty of cash in bank). I went to shop to buy games. Two days later, monies began being taken from my bank account in US Dollars and Sterling.... (read more)
Tbc-Admin's Response to brady69's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“I 'bought' two games-mainly because the one was out of...”
Written on: 29/12/2012
I 'bought' two games-mainly because the one was out of stock and they were both cheaper there but had to rush round at the last minute to get replacement gifts. Cheaper prices, free shipping and all items in stock???? seemed like a no-brainer!!!! Site looks professional too. Try to click contact us though and you will find it a different story. Report these people to Trading Standards asap. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“No item, no money back!”
Written on: 10/12/2012
Paid online, received no goods and did not get a response back from the website. Now in contact with Citizens Advice to get my money back and make a complaint. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Do NOT shop here!”
Written on: 09/12/2012
As with everyone else still waiting for goods. Money taken and have little hope of ever seeing the games. Horrible company. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Reported to online fraud team”
Written on: 08/12/2012
I have reported this website to online fraud police team No phone number No returns address No business address No email address This web site is setup as a scam They have broken so many consumer action laws due to the lack of the above information (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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See next 10 reviews
Showing 11 - 20 of 37 Reviews
★☆☆☆☆
“Ordered and no email to say they were having...”
Written on: 04/12/2012 by rhoates
Ordered and no email to say they were having problems. If you go to their website it says they have been attacked via paypal. I dont remember this being an option, but they reckon the credit cards are safe. This is decidedly dodgy. (read more)
Tbc-Admin's Response to rhoates's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“DON'T PLACE AN ORDER WITH THIS COMPANY”
Written on: 02/12/2012
Placed an order on the 8th November, I too got the email saying thank you for your order then nothing. I waited, I emailed and again nothing. They may be good prices but you will never see your goods so don't waste your time with them. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“KEEP AWAY”
Written on: 30/11/2012
As per lots of other people - I have been scammed by this unscrupulous site. Fortunately - no payment has been taken, but no response to my emails and no sign of any game ordered. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Order placed and received email confirmation but then...”
Written on: 29/11/2012
Order placed and received email confirmation but then no word since...item not delivered, sent numerous emails and no reply. Thankfully, money was not taken from my account. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Ordered the Cube board game after reading positive...”
Written on: 29/11/2012
Ordered the Cube board game after reading positive results (seems to be after I ordered the negative reviews appeared) and am still waiting on the game arriving - not hopeful now! The money has been taken from my card and only received the first email saying to contact Rhys if there are any problems! Where the hell are you?? Not happy and very angry about what has happened!!! DO NOT USE THIS WEBSITE - COMPLETE WASTE OF MONEY AND TIME!!!!!!!!! I would give it 0 stars if it were an option! (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“OUTRAGED”
Written on: 29/11/2012
PLACED MY ORDER 2 WEEKS AGO - MONEY HAS BEEN TAKEN - NO ITEM RECEIVED - NO REPLY TO MY EMAILS - NO PHONE NUMBER TO CALL - NOW TAKEING ACTION THROUGH PAYPAL - WATCH THIS SPACE !!!!!!! kerry (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Am I another victim of 'theboardgamers????”
Written on: 28/11/2012 by MAZ1 (1 review written)
I placed an order with theboardgamers.co.uk on the 14th November for The Cube and 5 Second Rule, paying by credit card, and received a confirmation e-mail immediately. The e-mail concerned me on a few points:- 1. The heading was 'Magento' not theboardgamers! 2. If I had any questions I was invited to e-mail rhys@the boardgamers.co.uk or call at N/A (no phone number) Monday - Friday 8am-5pm PST. Surely PST is Pacific Standard Time meaning this company is in the USA! 3. Then it gave the... (read more)
Tbc-Admin's Response to MAZ1's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Awful!”
Written on: 28/11/2012 by Ellanwy (1 review written)
As in the posts below, got a confirmation email of my orders, but no goods recieved (order placed 15/11) and no reply to my many emails! No chance of getting my money back either as I stupidly didn't use paypal. This company is just terrible.I've been holding out to re-order somewhere else incase they turn up, but I see now that isn't going to happen. (read more)
Tbc-Admin's Response to Ellanwy's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Review of The BoardGamers - www.theboardgamers.co.uk”
Written on: 28/11/2012 by kingkelly (1 review written)
DO NOT ORDER FROM THEM. Many people have ordered and received nothing, and correspondence. I'm now looking to claim my money back via my credit card and also have him removed off google shopping results. (read more)
Ellanwy's Response to kingkelly's Review
Written on: 28/11/2012
I also paid by credit card, can I claim the money back even though it cost under £100?
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Tbc-Admin's Response to kingkelly's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Not impressed!!!”
Written on: 27/11/2012 by shave70
Ordered the Cube board game 2 weeks ago. No email, they have taken my money and my order is still 'pending'?? They do not reply to emails either! Reckon it's a scam!!!! (read more)
Tbc-Admin's Response to shave70's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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Showing 21 - 30 of 37 Reviews
★☆☆☆☆
“Review of The BoardGamers - www.theboardgamers.co.uk”
Written on: 26/11/2012 by Seakensi (1 review written)
Ordered two games on 14th November and credit card has been debited with £29.98. Received e-mail acknowledging order and advising that I would receive further mail when item is dispatched. Nothing since and no games!! No contact telephone number on website deppite statement under 'About Us' saying that live chat and telephone support was added in March 2012. A reply to my enquiry wouldn't go a miss!! (read more)
Aing69's Response to Seakensi's Review
Written on: 26/11/2012
Yes, in answer to your headline.
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Seakensi's reply to Aing69's Comment
Written on: 26/11/2012
Thanks for that but can you tell me more?
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Aing69's reply to Seakensi's Comment
Written on: 27/11/2012
My review below "No sure if they are genuine” has the details. The sellers PayPal account shows an incorrect URL (for a game shop in Stoke) and hotmail.com e-mail address.
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Thebutterflyeffect's Response to Seakensi's Review
Written on: 26/11/2012
I ordered game tonight and then read your post so cancelled my card. Will let you know if he get in touch
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Tbc-Admin's Response to Seakensi's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“No sure if they are genuine”
Written on: 26/11/2012
Order placed, confirmation e-mail received then nothing. The PayPal business URL given is not for the Board Gamres but a game shop in Stoke (who were totally bemused when called them), leading me to think all is not what it seems. Also Business e-mail address on Paypal is a personal hotmail account not a business e-mail address. Have raised a dispute with payPal as I do not believe I will be getting my game. (read more)
Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
Reply to this comment
★☆☆☆☆
“deplorable”
Written on: 24/11/2012 by hubble1 (1 review written)
I do not know what to do have sent umpteen emails and no reply got an email to say they had received my order but that was sometime ago and we have paid for the item but i still have not received my game The Logo Game come on guy's where's my order also no contact telephone no live chat and contact us comes up error all the time. whats going on have you's gone bunkrupt or what let your caustomers know and get in touch !!!!!!!! (read more)
Tbc-Admin's Response to hubble1's Review
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
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★☆☆☆☆
“Item not delivered & absolutely no communication”
Written on: 24/11/2012
Terrible service would definitely not recommend! I bought the Cube board game from the site but a week later and it still hadn't arrived. I had an email when I first bought the game stating that they would send through the tracking number when they sent the item but it never came. I wrote an email to the contact on the email to ask when it would be dispatched and 3 days later I still had no reply. I also wrote to customer service to try to chase it up but again received no email back.... (read more)
Joanne.rossiter's Comment
Written on: 26/11/2012
Thought I'd post a comment since it seems like a few people are having the same issue--
I've rang up trading standards today to report theboardgamers. They said that until 30 days after the order was placed then the company are technically not in breach of any laws however if you have not received your items after 30 days from your order then you can report them. The telephone number is 08454 040506
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Joanne.rossiter's Comment
Written on: 26/11/2012
Thought that I should comment as it seems like several other people have had the same issue as myself-
I rang up trading standards this morning - they said that until 30 days after the order then the company is technically not in breech of any laws. If it has been over 30 days then you can report them and get some advice about how to proceed, their telephone number is 08454 040506
I'd also recommend ringing up your bank to let them know what's happened just in case
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Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
Reply to this comment
★★★★★
“The Cube Board Game”
Written on: 07/04/2012 by mickgodf (1 review written)
Fantastic service from The Board Gamers. Excellent service and a speedy delivery. Thoroughly impressed, I will definitely order from these guys again. The game bought was The Cube, hours of fun had already. I will be recommending these guys to family and friends. A+++ (read more)
★★★★★
“Thanks for your help”
Written on: 19/03/2012
My thanks to Rhys who was so helpful when I was trying to obtain the boardgame 'Tension'. He was so prompt in replying to my enquiry and I now have the game. It took a couple of months to get but Rhys kept me up to date and when it did become available again I knew about it. Would recommend them to anyone. (read more)
★★★★☆
“Good Delivery Times And Decent Support”
Written on: 06/12/2011 by Jane-Smith (1 review written)
Ordered the angry birds board game for £29.99. When I queried for delivery dates it did take a little while for a reply. Maybe down to the christmas period? item did arrive within 4 days. (read more)
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Tbc-Admin's Comment
Written on: 23/02/2013
Please go to the URL below and send us a quick message using the email mentioned. We will reply back with some urgent information.
http://theboardgamers.co.uk/
(This is the owner of TheBoardGamers)
James.tebby's Comment
Written on: 23/03/2013
thats a lie because ive email 3 times and gotten no reply