Written on: 28/11/2012 by MAZ1 (1 review written)
I placed an order with theboardgamers.co.uk on the 14th November for The Cube and 5 Second Rule, paying by credit card, and received a confirmation e-mail immediately.
The e-mail concerned me on a few points:-
1. The heading was 'Magento' not theboardgamers!
2. If I had any questions I was invited to e-mail rhys@the boardgamers.co.uk or call at N/A (no phone number) Monday - Friday 8am-5pm PST. Surely PST is Pacific Standard Time meaning this company is in the USA!
3. Then it gave the time of placing my order as CST. I understand this to be Central Standard Time in the USA.
No goods received so I e-mailed rhys on the 22nd November and got no response.
Still no goods received so 3 days ago I sent a message to theboardgamers via the 'contact us' section of the web site requesting information on my order. No response.
Then I found the reviews on here!
No money has been debited to my credit card as yet so I contacted my credit card company today to see if they could refuse payment when it was requested. Unfortunately they cant do this but have made a note on my account so that if/when this company take the payment from my acccount the credit card company have all the information and can then go after them!
Good luck to us all.
As rated by real users
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