Outstanding Service

Click here if this is your business
★★★☆☆
2.8 / 5
47% of users recommend this
Click here if this is your business
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Juniehen's review of Your Ticket Market - www.yourticketmarket.com

★★★★★

“Outstanding Service”

Written on: 27/08/2013 by Juniehen (1 review written)

Just got back from the Reading Festival which was fantastic. I would like to thank YTM and especially James who was absolutely brilliant in getting me my ticket. I called on the Monday to check my ticket had been dispatched as I had an Early Bird pass and was leaving Wednesday morning to go to the Festival. I got through on first call and spoke to James who was great. He assured me he would contact the seller to get confirmation. He also advised that he had a back up if this didn't work out. Despite some of the negative reviews on this site and my friends going on at me I trusted what James told me. He got back to me when he said he would. He called me the following morning to advise the seller had not got back to him but he would get me a ticket and not to worry. James called me back again to advise that he had a new seller who was attending the Festival as well. James then gave me his mobile number to call if I had any problems. I received a message from James the next morning to say he was himself travelling to the Festival to make sure there were no problems with my ticket. He called again when he had my ticket in his hand. I must say this service was outstanding and FULL MARKS to YTM and to James and I will definitely be using YTM again and will highly recommend it. June

  • Reading Festival

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • Average

    Booking fee

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review