Written on: 27/08/2013
I chose Vividseats at random, but after I could not receive customer service at another site. Vividseats offered emailed tickets and customer service on the weekend, which ended up being very important to me and my situation at hand. I spoke with two personnel at Vivid, a young lady and ex. 1960. Both individuals were very helpful, which was a great relief after failing to get resolution at two other ticket sites. Being able to speak to someone personally, on the weekend, after hours, is certainly rare, but that's what makes Vividseats stand out to me and will cause me to refer to Vivid, first, when seeking tickets again. Thanks very much Vividseats!
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