Written on: 11/06/2013
Country Music Fest in Nashville. Vivid Seats sold tickets per night for the price of 4 nights.
The passes had to be collected from a seedy character in a hotel lobby and returned for use by the next people.
We had book for 2 nights. They called and said the first night was not available - then called AFTER THE SHOW HAD STARTED and said "Your tickets are waiting".
They did eventually refund but there was something shifty about the whole operation.
They put all the blame on their local operator.
Recommend you STEER CLEAR of Vivid Seats.
As rated by our community of reviewers
" Terrible customer service, do not use " Read More
Written by michaeld28
" Tickets not arrived, no one is answering phone or emails!! " Read More
" Why can't I give less than one star to them??? " Read More
" Great company to use " Read More
Written by davidfennell78
" It was awesome " Read More