Excellent Customer Service

Vivid Seats Reviews
★★★★☆
4.0
From 1426 reviews
76.0% of users recommend this

  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of Vivid Seats Reviews - vividseats.com

“Excellent Customer Service”

★★★★★

written by on 21/02/2012

I was initially surpised when only 2 of 8 tickets that I purchased were delivered via email. I called immediately and was taken care of very professionally, efficiently and courteously. The representative contacted the seller and the issue was resolved within hours. I received a call back by the same courteous representative to both of my contact numbers to reassure me that the tickets were in my inbox. She had a sense of urgency and desire to reassure me that the problem would be resolved quickly and painlessly. Thank you Adriana Rodriguez. ORDER NUMBER ...560

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