Beware of their price summary page!!!!

★★★★★
4.6 / 5
90.6% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

actb's review of Vivid Seats - www.vividseats.com

★★☆☆☆

“Beware of their price summary page!!!!”

Written on: 20/01/2012 by actb (1 review written)

The Price summary page showed a lower 'handling fee' price than the invoice page. When i called customer service, they said they would reduce the ticket fee appropriately and provide a refund of the difference, but they never did. I will not be using Vivid Seats website again.

  • Phillidalphia Flyers Game

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

Actb's Response to actb's Review

Written on: 21/03/2012

since writing this review, Vivid seats contacted me to rectify the price issue i had on my first purchase. Im now more confident in their customer service, and will be using their site again in the near future.

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