Bait & Switch

★★★★★
4.5 / 5
90% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

julieden2000's review of Vivid Seats - www.vividseats.com

★☆☆☆☆

“Bait & Switch”

Written on: 05/10/2011 by julieden2000 (1 review written)

Paid more for these tickets based on the false representation that they were in a certain section -- Center. Arrived and they were LEFT center. Not so bad, however, another broker had the same seats, properly identified as Left center, for a much lower price. Customer service REFUSED to do anything to rectify the situation. 100% customer satisfaction guarantee is a lie. Don't count on your tickets being as advertised.

  • Wicked - Fox Theater - Atlanta

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  • Selection of tickets available

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Julieden2000's Response to julieden2000's Review

Written on: 05/10/2011

Problem corrected: Vivid Seats has promptly agreed to rectify this situation, and has stood by its 100% customer satisfaction guarantee.

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