Don't touch this site with a bargepole!!!

★★★☆☆
2.9 / 5
51% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of Viagogo - www.viagogo.co.uk

★☆☆☆☆

“Don't touch this site with a bargepole!!!”

Written on: 10/01/2017

The only reason I have given one star is because zero was not an option!

This company has stolen £500 of my money and refuse to acknowledge my booking despite me giving them all the information relating to payment.
I did not get a confirmation number / email and therefore I am 'not allowed' to talk to them on the phone.
I have now emailed them 6 times in two days repeating my details and I get a response from a different agent every time advising they can't find my booking however there is no acknowledgement they have my money.
I am currently without cash OR ticket and no resolution in site as to when I will receive either.
SHOCKING, SHOCKING, SHOCKING COMPANY!!!

  • Drake

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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