Disappointed

Viagogo - www.viagogo.co.uk
★★★☆☆
2.9
50.0% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

qaShepherd235's review of Viagogo - www.viagogo.co.uk

“Disappointed ”

★★☆☆☆

written by qaShepherd235 on 29/08/2016

Viagogo charged me Hong Kong Speedpost Standard-Secure ticket delivery HK240.95 (MYR125) in my bill, but they sent the concert ticket by normal air mail & with registered tracking number only, stamping on the envelope is HKD18.40 (MYR10), which means I was overcharged more than 10 times fold.

The ticket is sent in “3x4inches” envelope, but Viagogo specified "Secure Ticket Delivery" in the official receipt!

  • Customer service

  • High

    Booking fee

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