written by on 20/10/2013
I bought the tickets of Serie A in september.
However they did not send them .
I checked the their website everyday (until the day of the game)but it was written "the tickets was not sent yet".
Finally I had to buy another tickets on the shop, since they have not sent them to me. (there is no telephone number for S.O.S.!!)
I checked their site after the game but it was always written that "the tickets was not sent yet"
The day afet, I reclaimed viagogo but their answer was " we have sent you them, so we cannot pay you back "
I will never use viagogo. I hope you all pay attention.
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Viagogo.team's Comment
Written on: 23/10/2013
Hello,
Really sorry to hear about the problems you experienced with your tickets. Please send us your transaction ID so we can look into this and resolve this for you.
Thanks,
viagogo