what a ripoff

Viagogo - www.viagogo.co.uk
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brunomars's review of Viagogo - www.viagogo.co.uk

“what a ripoff”

★☆☆☆☆

written by brunomars on 26/09/2013

i realize there is a difference in prices in tickets but i bought two seated tickets for bruno mars 150.00 each great received my tickets today marked prices 38.50 each thats big difference understandabley not happy such a gap to what i paid not including the fees i was more than happy to pay the oringanal price for my seats but something isn't right i feel very disappointed in viagogo and the phone conversation i had with them i had used them before got last tickets no problems same price on ticket as what i paid thats why i choose them again puts a damper on my concert knowing this hopefully when i get to my event i will enjoy it wont be using viagogo again

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Andiamo's Response to brunomars's Review

Written on: 26/09/2013

Viagogo is a RE-SELLING website. They always show the face value of tickets very clearly and it is up to the individual seller to set the price, and up to the buyer to decide if he/she wants to pay.

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Brunomars's reply to Andiamo's Comment

Written on: 26/09/2013

THE FACE VALUE OF MY TICKETS WAS 150.00 EACH WHICH I WAS MORE THAN WILLING TO PAY AND DID NEVER ONCE WAS I SHOWED A FACE VALUE OF 38.50 I REALISE ITS A RE-SELLING SITE ITS GOING TO BE SLIGHTLY HIGHER OR LOWER BUT COME ON THATS A BIG DIFFERINCE FEEL VERY LET DOWN BEING THAT ITS GOIN TO BE MY FIRST CONCERT

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Andiamo's reply to Brunomars's Comment

Written on: 27/09/2013

The face value is the price printed on the ticket - in your case £38.50. £150 was what the individual seller (not Viagogo) was asking. The actual face value of the ticket (£38.50) would have been shown very clearly on the web page listing all the tickets.

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Brunomars's reply to Andiamo's Comment

Written on: 29/09/2013

look i ordered my tickets in april there was no 38.50 stated i am not stupid you cant buy standing ticket for that price and i also did a re-run of same price tickets no 38.50 was ever shown im out

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Andiamo's reply to Brunomars's Comment

Written on: 29/09/2013

Nobody ever suggested that you are stupid. Go to the Viagogo page that lists the tickets for Bruno Mars. Scroll down and you will see the face value. Viagogo always show the face value as the law requires them to do so.

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Brunomars's reply to Andiamo's Comment

Written on: 30/09/2013

look ive done this ive had my say i am going to concert my first concert cause i actually didnt mind paying 150 each as one of tickets was for my friends birthday my treat your website has flaws going on some of other reviews i ask you fix them next time i go to concert i wont be getting tickets from this site i used it twice before no problems with first time thats why i choose it second time thats all

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