Horrible!

★★★☆☆
3.1 / 5
55% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of Viagogo - www.viagogo.co.uk

“Horrible!”

Written on: 14/08/2013

Horrible!!! The service is very poor! I ordered my tickets to the football game 3 weeks ago, and I still didn't get them, for the reason that they can not solve the problems with the seller. Very bad costumer service, I called them 5 times already, and all I hear is "we aware of this problem , and will contact you within 24 ours", but no one ever called. Today I talked to costumer service again and she was very unprofessional! Girl was interrupting me, and didn't let me finish the sentence! She even complained for listening me for 20 min, although it is her job! And the end she hang up on me by saying "bye bye!" This is the last time I a, using this website, and I will never recommend it to my friends!

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Hedge67's Comment

Written on: 30/09/2013

They are shocking. Feel for you. I'm amazed they continue to trade in this day and age so illegally. The most awful company I have ever dealt with.

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