Terrible

★★★☆☆
3.1 / 5
55.1% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Louiseval's review of Viagogo - www.viagogo.co.uk

“Terrible”

Written on: 07/08/2013 by Louiseval (1 review written)

I paid a lot of money for front row seats. When the tickets arrived, they were the wrong ones, and restricted view (which it did not state when purchasing).
I was then promised I would be sent a voucher enabling me to buy the correct tickets, which I was happy to accept. However I have now been waiting months to sort this out and still nothing. The tickets are now all sold out and I am left over £200 out of pocket, not including my non-refundable travel and hotel costs to a show I now have no ticket for.
I have still not received my voucher and all emails to 'customer service' have since been ignored.

Transaction ID: 3268233

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

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